Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Micheal W Govan Jr.

San Antonio,Texas

Summary

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Lead

Niagara Bottling, LLC
04.2020 - 11.2023

Assists supervisor with batching minerals and preparing production lines for scheduled changeovers

  • Performed general equipment inspections to minimize downtime.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Bakery Production Expert

Central Market
10.2009 - 03.2020
  • Prepared 0ver 60 pastry items in accordance with standards of high-quality, quantity control, taste, and presentation.
  • Trained new employees on bakery methods and procedures.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team of 9 to complete tasks and maintain smooth running of bakery.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Managed customer service operations, including taking orders and resolving complaints
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales by 15%.
  • Monitored inventory levels and identified opportunities for cost savings.

Education

Associate of Science - Baking And Pastry Arts

St. Philip's College
San Antonio, Texas
05.2012

High School Diploma -

Roosevelt High School
San Antonio, TX
2008

Skills

  • Quality Control
  • Production Equipment Experience
  • Equipment Safety
  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Food Safety and Sanitation
  • Excellent Math Skills
  • Computer Skills
  • Strong Work Ethic
  • OSHA
  • Equipment Monitoring

Certification

  • First Aid CPR AED, 03/2025
  • ServSafe Food Protection Manager Certification, 2024
  • StateFoodSafety: Food Handler Essentials Course, 12/2023

References

Available Upon Request

Timeline

Production Lead

Niagara Bottling, LLC
04.2020 - 11.2023

Bakery Production Expert

Central Market
10.2009 - 03.2020

Associate of Science - Baking And Pastry Arts

St. Philip's College

High School Diploma -

Roosevelt High School
Micheal W Govan Jr.