Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista

MICHEAYLAA ENGMAN

Hayden,ID

Summary

Results-driven professional with experience in meat slicing and collaboration at Chompies. Increased customer satisfaction and sales via effective upselling techniques. Demonstrated reliability and attention to quality, enhancing workplace efficiency. Skilled in fast food operations, including customer service and order management under pressure.

Overview

8
8
years of professional experience

Work History

Merchandise Stocker

Michaels
04.2025 - Current
  • Stocked merchandise, ensuring organization and accessibility for customers.
  • Assisted in inventory management by labeling and categorizing stock items.
  • Collaborated with team to maintain cleanliness and safety standards in stockroom.
  • Monitored stock levels, reporting discrepancies for timely replenishment.
  • Enhanced customer satisfaction by assisting with product inquiries and locations.
  • Contributed to team success through collaboration on restocking and merchandising.
  • Unloaded, sorted, and stocked merchandise per store layout.
  • Greeted customers and directed them to requested products.

Deli Associate

Chompies
08.2021 - 03.2025
  • Maintained cleanliness of deli area, including counters, shelves, display cases, and equipment.
  • Developed relationships with customers to encourage repeat sales.
  • Worked closely with team members to maintain efficient workflow during peak hours.
  • Prepared, packaged, and labeled products for sale to customers.
  • Sliced and weighed deli meats and cheeses for customer purchase.
  • Monitored food safety guidelines and ensured proper sanitation of work areas.
  • Performed necessary opening and closing duties such as cleaning surfaces, organizing supplies.
  • Checked expiration dates on products regularly to ensure freshness of items sold.
  • Took orders, answered questions, and performed suggestive selling.
  • Handled cash, credit, and debit transactions for customers.
  • Utilized POS system effectively to accurately record transactions and item selections.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
  • Prepared daily food items and cooked simple foods and beverages, such as sandwiches, salads, soups, and coffee, using proper safety precautions and sanitary measures.
  • Served food, beverages and desserts to customers in such settings as take-out counters of restaurants, and cars.

Barista

Chompies
08.2021 - 03.2025
  • Operated cash registers and processed transactions.
  • Assisted with opening and closing tasks including cleaning and displays.
  • Multitasked multiple orders while ensuring product quality.
  • Welcomed customers and responded to menu inquiries.
  • Handled cash accurately to maintain accounting records.
  • Followed safety regulations to ensure a clean environment.
  • Restocked supplies throughout the day for efficient workflow.
  • Brewed espresso and crafted specialty drinks for customers.
  • Displayed proficiency in operating brewing equipment.
  • Trained new staff on brewing equipment and drink recipes.

Hostess

Denny's
09.2019 - 07.2021
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs.
  • Helped bus tables and ran food to patrons during high-volume periods.
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
  • Monitored restaurant activity to determine seating and dining flow.
  • Responded quickly to complaints from guests and took appropriate action to resolve them.
  • Greeted patrons and coordinated table assignments to meet party preferences and requests.
  • Answered questions about menu items, specials, and other restaurant information.
  • Performed cashier duties when needed, such as taking payments from guests or ringing up orders at the register.
  • Distributed, collected, and organized printed menus.
  • Built positive relationships with regulars to ensure their loyalty to the establishment.

Server

Denny's
09.2019 - 07.2021
  • Prioritized tasks in dynamic environment while remaining calm.
  • Checked in with guests during meal service, replenishing drinks and fulfilling requests.
  • Memorized menu to assist diners with meal choices.
  • Sanitized hands and surfaces, ensuring food safety compliance.
  • Processed payments and completed transactions accurately.
  • Prepared and served food and beverages to customers.
  • Maintained focus to track tables and remember orders.
  • Monitored food and beverage levels to meet customer needs.
  • Encouraged guests to order appetizers, drinks, and desserts.
  • Informed kitchen of dietary needs, delivering personalized options.
  • Greeted guests, creating positive experiences from first interaction.

Busser

Denny's
09.2019 - 07.2021
  • Removed dishes and glassware from tables after meals.
  • Assisted in quick table setup and clearing.
  • Helped set up large parties and events.
  • Provided server support during busy periods.
  • Followed safety and sanitation procedures.
  • Responded promptly to guest requests with accuracy.
  • Swept and mopped dining areas post-closing.
  • Restocked plates and utensils between service courses.
  • Performed daily cleaning tasks including washing dishes.
  • Ensured proper stocking of dishes and supplies at all times.

Cleaning Assistant

Independent Contractor
06.2017 - 07.2017
  • Conducted daily cleaning activities such as dusting and vacuuming for facility upkeep.
  • Exhibited strong time management by meeting task deadlines.
  • Complied with health and safety standards during area sanitization.
  • Ensured a safe environment for both staff and customers.
  • Developed waste reduction strategies via recycling programs.
  • Sanitized bathroom areas and replenished supplies.
  • Washed windows, mirrors, and glass surfaces to clear residue.
  • Utilized cleaning chemicals according to safety protocols.

Education

High School Diploma -

Paradise Valley High School
Phoenix, AZ
03-2020

Skills

  • Team collaboration
  • Reliability and punctuality
  • Problem-solving abilities
  • Meat slicing expertise
  • Time management
  • Quality control
  • Cash handling proficiency
  • Health and safety compliance
  • Customer service
  • Able to lift 50 lbs
  • Basic mathematics
  • Conscientious and Detail-oriented

Interests

  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Strategy Games
  • Video Game Design
  • Watching Movies and TV Shows
  • Personal Development and Self-Improvement

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Timeline

Merchandise Stocker

Michaels
04.2025 - Current

Deli Associate

Chompies
08.2021 - 03.2025

Barista

Chompies
08.2021 - 03.2025

Hostess

Denny's
09.2019 - 07.2021

Server

Denny's
09.2019 - 07.2021

Busser

Denny's
09.2019 - 07.2021

Cleaning Assistant

Independent Contractor
06.2017 - 07.2017

High School Diploma -

Paradise Valley High School