Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

Michee Ikose

Charlotte,NC

Summary

Resourceful associate with a proven ability to handle diverse job requirements and consistently meet company goals. Adept at identifying opportunities to enhance operations and personal contributions, driving increased team success against challenging performance targets. Known for resolving problems tactfully, ensuring employee and customer satisfaction through fast, accurate deliveries. Possesses excellent communication and interpersonal skills, contributing to a collaborative work environment. Demonstrates adaptability, attention to detail, and a proactive approach to problem-solving. Committed to continuous improvement and innovation in all aspects of logistics management.

Overview

5
5
years of professional experience

Work History

Fulfillment Center Associate

Amazon
06.2021 - 01.2024
  • Enhanced order accuracy by diligently picking and packing items according to customer specifications.
  • Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
  • Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
  • Receive and put away inventory
  • Get customer orders ready and pack them up
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the direction for some tasks
  • Troubleshoot problems
  • Ensure product meets quality requirements
  • Finalizing the work order and updating the database.
  • Adhering to state health and safety practices

Warehouse Coordinator

TJ Maxx Distribution Center
06.2020 - 04.2021
  • Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
  • Managed inventory levels for optimal stock availability, reducing backorders and ensuring timely product delivery.
  • Coordinated with sales and customer service teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.
  • Increased pick-and-pack accuracy rates with thorough employee training and implementation of best practices.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Count, select and sort items by style, color, store order or other criteria
  • Match receipts against purchase orders
  • Pack or unpack merchandise in and out of boxes
  • Ticket clothing, accessories, and other items

Assembly and Packager

Bic Kelly Service
04.2019 - 05.2020
  • Reduced waste by optimizing packaging materials usage and recycling initiatives.
  • Achieved faster order fulfillment with improved workflow management and team coordination.
  • Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
  • Increased customer satisfaction with consistent attention to detail in product presentation and labeling accuracy.
  • Supported continuous improvement initiatives within the department by suggesting enhancements based on industry best practices.

Education

Computer Science(Cybersecurity)

Central Piedmont Community College
Charlotte, NC
06.2024

Skills

  • Deadline Adherence
  • Continuous Improvement
  • Customer Service
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Communication Skills:
  • Technical Skills
  • Networking
  • Adaptability

Community Service

Volunteering at Families Forward Charlotte is a meaningful experience for me. Their values of community, integrity, respect, and vision resonate with my commitment to making a positive impact. We work together to empower families facing poverty, fostering lasting change. The emphasis on honesty and accountability builds strong relationships with clients and donors. I'm proud to contribute to their mission of providing education, essential support, and lasting relationships for families to overcome poverty.

Languages

French
Professional Working

Timeline

Fulfillment Center Associate

Amazon
06.2021 - 01.2024

Warehouse Coordinator

TJ Maxx Distribution Center
06.2020 - 04.2021

Assembly and Packager

Bic Kelly Service
04.2019 - 05.2020

Computer Science(Cybersecurity)

Central Piedmont Community College
Michee Ikose