Micheja Young

Quality-focused and customer service-oriented professional with a strong background in healthcare support and amusement park security. Adept at promptly responding to client needs, providing top-notch customer service, assisting patients with follow-up appointments, and fulfilling medical documentation requests. Experienced in maintaining patient records, facilitating efficient patient flow, and fostering positive patient relations. Background includes amusement park security responsibilities such as monitoring park grounds for safety, enforcing rules and regulations, assisting with crowd control, responding to emergencies and incidents, and ensuring a secure and enjoyable environment for guests and staff. Skilled in conflict de-escalation, surveillance, situational awareness, and emergency response protocols. Maintains strong adherence to safety, privacy, and regulatory standards, including HIPAA compliance. Also holds a valid DCJS Security License, demonstrating a commitment to professional security standards and public safety. Strong leadership skills with the ability to build trust and loyalty within team dynamics. Effective problem solver, able to assess needs and identify solutions quickly. Maintains accurate data and documentation to ensure no details are overlooked.