Michel A. Lemoine
Davie,FL
Summary
Results-driven Service Technician with extensive experience in telecommunications installation and maintenance. Proven ability to execute complex installations and efficiently troubleshoot issues, ensuring seamless service delivery. Strong foundation in system configuration and problem-solving, with a commitment to quality and accuracy. Seeking to leverage technical expertise in a reputable organization that values initiative and teamwork.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
Stryker DES
01.2023 - Current
- Achieved enhanced communication systems by installing and maintaining low voltage systems.
- Certified BOGEN Intercom Technician, ensuring high-quality audio and reliable intercom functionality.
- Executed structured wiring installations as a Siemons Certified installer for CAT6 and CAT6a data cables.
- Delivered optimal satellite connectivity as a Master Satellite Technician Level IV for commercial customers.
- Installed and configured commercial systems to meet client specifications and operational requirements.
- Collaborated with project teams to ensure timely delivery of telecommunications solutions to clients.
- Conducted regular maintenance checks to troubleshoot and resolve system issues efficiently.
- Diagnosed and repaired telecommunications equipment to ensure optimal performance and reliability.
- Installed, maintained, and upgraded various telecommunication systems for enhanced operational efficiency.
- Collaborated with cross-functional teams to troubleshoot complex network issues and implement effective solutions.
Telecommunication and Field Service Technician
Broadstar LLC
10.2010 - 06.2016
- Cable Technician tier 1
- Installed Cables modems Docsis 2,3, Digital Phone Systems ATA, Satellite receivers
- Field Service Technician Level 4
- Worked with QAM Systems infrastructure with Dishnetwork Satellite Equipment including 211,722 Integrated Receiver Descramblers.
Editor
WDFL Post Productions
09.2009 - 10.2010
- Assisted in filming of documentaries
- Volunteered in relief work after 2010 Earthquake in Haiti
- Offered technical assistance.
- Edited and refined content for clarity, coherence, and style across various media formats.
- Collaborated with production teams to ensure alignment of editorial vision with project goals.
- Managed workflow processes to enhance efficiency in editing timelines and deliverables.
- Mentored junior editors on best practices in storytelling and technical editing techniques.
Service and Construction Technician
ConneXions Technologies
03.2007 - 09.2009
- Improved installation readiness by reviewing orders and gathering necessary equipment.
- Enhanced satellite TV setups by evaluating locations and planning equipment layouts.
- Established service by installing and calibrating IPTV equipment per industry standards.
- Ensured system functionality by testing connections and resolving identified issues promptly.
- Documented installations and repairs to maintain comprehensive service records.
- Resolved customer issues by diagnosing, troubleshooting, and implementing effective solutions.
Field Construction Technician
Dishnetwork, LLC
03.2007 - 09.2009
- Maintained backbone cables
- Inspected and verified all head ends
- Read blueprints and ensured proper site installations
- Activated customer service accounts, data, voice and video.
- Conducted site assessments to ensure compliance with safety regulations and project specifications.
- Collaborated with team members to execute timely project completion and quality assurance.
Field Service , Certified Satellite Technician Level 1,2,3
Dishnetwork, LLC
03.2004 - 03.2007
- Achieved high customer satisfaction through effective satellite dish installations.
- Evaluated job sites to ensure optimal satellite dish placement for customers.
- Educated customers on system usage to enhance their experience and resolve issues.
- Managed van inventory and documentation for efficient administrative processes.
- Ensured compliance with safety guidelines during installation and service operations.
Control Room Operator
HSTV, South Orange NJ
09.2002 - 03.2004
- Worked with KU Band Signals
- Received training on FSS communication satellites including up-link and down-link
- Post-production: character generators, non-linear editing, live shooting, audio recording and editing.
Videographer
Belimage Communications, Elmont NY
01.2000 - 09.2003
- Operate cameras, lighting equipment, and audio equipment during shoots.
- Manage and organize video files and footage.
- Conduct research and stay up-to-date on industry trends and best practices.
- Assist in setting up and breaking down equipment for shoots.
Control room supervisor and News reporter
Tele Éclair, Port-Au-Prince Haiti
09.1998 - 12.1999
- Responsible for operating television equipment and controls in the telecourse control room
- Review stories or articles for accuracy, style, and grammar.
- Update stories or articles as new information becomes available.
- Investigate new story or article ideas and pitch ideas to editors.
Education
Videography - Visual And Performing Arts
College Bourget
CanadaHigh School Diploma -
IESCA
06-1993
Skills
- Adobe Software - Premiere Pro-After Effects- Photoshop
- DBS - Ku Band Commercial service installer
- Satellite TV Video Uplink/Downlink Operator
- Television Post Productions - Live Productions
- Audio Editor - Professional Studio Camera Operator
- Low Voltage certification
- French and Haitian Creole
- Installation and maintenance
- Troubleshooting systems
- Installing equipment
- Safety practices
- Telecom infrastructure
- Equipment installation
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
Certification
- Licensed KU Band Satellite Systems - [Timeframe]
- Certified Professionnal Non Linear video editor, [Company Name] - [Timeframe]
- Media Collaborations Specialist, [Company Name] - [Timeframe]
- DBS Systems Installer
- Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Telecommunications Technician
Stryker DES
01.2023 - Current
Telecommunication and Field Service Technician
Broadstar LLC
10.2010 - 06.2016
Editor
WDFL Post Productions
09.2009 - 10.2010
Service and Construction Technician
ConneXions Technologies
03.2007 - 09.2009
Field Construction Technician
Dishnetwork, LLC
03.2007 - 09.2009
Field Service , Certified Satellite Technician Level 1,2,3
Dishnetwork, LLC
03.2004 - 03.2007
Control Room Operator
HSTV, South Orange NJ
09.2002 - 03.2004
Videographer
Belimage Communications, Elmont NY
01.2000 - 09.2003
Control room supervisor and News reporter
Tele Éclair, Port-Au-Prince Haiti
09.1998 - 12.1999
Videography - Visual And Performing Arts
College Bourget
High School Diploma -
IESCA