Michel Bourne
Queens,NY
Summary
Cabin Agent skilled in service of interior cabin of all types of aircraft. Performed duties with sense of urgency to meet strict flight departure schedules. Complied with all FAA, TSA and Delta's regulations while efficiently performing duties.
Overview
17
17
years of professional experience
Work History
Lead Cabin Agent
ERMC Aviation
09.2021 - Current
- Supervise agent agents on board aircraft while they are working.
- Conducted security inspections of aircraft for compliance with government and company requirements.
- Prevented spread of hazardous waste and blood-borne pathogens by following universal control procedures.
- Cleaned and sanitized aircraft lavatories to meet company standards.
Home Health Aide
Edison Home Health Care
09.2020 - 04.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Medical Assistant Intern
Dr V's Med Spa
02.2021 - 06.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Scheduled appointments and tests to coordinate patient care.
School Bus Attendant
Selby Transportation
01.2016 - 08.2018
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Enforced NY safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Cashier
SSP America
06.2015 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Kindergarten Teacher
Ministry Of Education
02.2006 - 02.2015
- Built positive relationships with students and families for safe, trusted learning support.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Monitored and evaluated student progress through regular assessments and observations.
- Recognized children's physical, emotional and social needs for personalized support.
- Promoted learning through play with engaging activities, games and lessons.
Education
No Degree - Certify Medical Assistant
Mildred Elley
Manhattan, NY06.2019
High School Diploma -
Berbice High School
Georgetown Guyana06.2000
Skills
- Crew Resource Management
- Emergency Care
- Public Interaction
- Federal Guidelines
- Quality Standards
- Customer Service
Timeline
Lead Cabin Agent
ERMC Aviation
09.2021 - Current
Medical Assistant Intern
Dr V's Med Spa
02.2021 - 06.2021
Home Health Aide
Edison Home Health Care
09.2020 - 04.2023
School Bus Attendant
Selby Transportation
01.2016 - 08.2018
Cashier
SSP America
06.2015 - 07.2015
Kindergarten Teacher
Ministry Of Education
02.2006 - 02.2015
No Degree - Certify Medical Assistant
Mildred Elley
High School Diploma -
Berbice High School