Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michel Diaz

Linden,NJ

Summary

Dynamic and dedicated professional with extensive experience as a Cashier at Target, recognized for exceptional customer service and cash handling skills. Proven ability to enhance customer satisfaction and streamline operations, while mentoring new staff to improve team performance. Committed to maintaining a clean environment and fostering positive customer relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Cashier

Target
03.2007 - 11.2008
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Cashier

Five Bellow
09.2005 - 10.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Cashier

Lowes Hardware
01.2000 - 02.2002
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Medical Assistant

Doctors Office
12.1988 - 09.1999
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Education

Certificate Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
08-2025

Medical Assistance

Drake College of Business
Elizabeth NJ
06-1997

Elizabeth High School
Elizabeth, NJ
07-1992

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Cash handling and management
  • Reliability and punctuality
  • Written and verbal communication
  • Receipt handling
  • Honest and dependable

Certification

  • Certified Medical Assistant [Job Title], [Company Name] - [Timeframe]

Timeline

Cashier

Target
03.2007 - 11.2008

Cashier

Five Bellow
09.2005 - 10.2006

Cashier

Lowes Hardware
01.2000 - 02.2002

Medical Assistant

Doctors Office
12.1988 - 09.1999

Certificate Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy

Medical Assistance

Drake College of Business

Elizabeth High School

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Michel Diaz