Michel Fogel
Las Vegas,NV
Summary
Motivated professional, over 10 years’ experience, in B2B and B2C sales, demonstrating success in building sales teams, meeting sales goals, account management, project management, and administrative duties, knowledgeable in multiple CRM, AMS, ATS & rating platforms, seeking a position where my experience and dedication will be utilized in an environment that offers opportunity for growth and stability. Interested in finding employment with a company which will utilize my skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Hiring and Onboarding Manager
Credit Glory, LLC
10.2022 - 08.2023
- Spearheaded development of comprehensive hiring process for rapidly expanding sales team, resulting in successful recruitment of over 800 skilled professionals
- Formulated tailored job descriptions catering to diverse onshore and offshore markets, ensuring alignment with company's strategic objectives
- Crafted Ideal Candidate Profile to optimize recruitment efforts and target top-tier talent
- Innovated and streamlined recruitment workflow, initially leveraging Google Apps Scripts in Google Sheets, followed by seamless integration with ATS (Applicant Tracking System), enhancing efficiency and resource allocation
- Designed and executed meticulous onboarding process, facilitating smooth transitions for new hires
- Produced engaging orientation materials and conducted weekly orientation sessions, ensuring cohesive understanding of company values, culture, and expectations
- Developed comprehensive sales training materials, including interactive checklists, informative explainer videos, and engaging written content, enhancing effectiveness of employee training
- Conducted virtual interviews, establishing structured interview process incorporating weighted scoring system to evaluate candidates consistently and fairly
- Orchestrated creation of pre-employment assessments, refining candidate selection process to ensure recruitment of highly qualified individuals
- Collaborated closely with Sales Director to align staffing strategies with departmental objectives, making necessary adjustments to meet evolving business needs
- Collaborated with Project Manager to create and execute various projects pertaining to hiring and training of sales team
- Implemented automated workflows for repetitive tasks, optimizing resource allocation and operational efficiency
- Designed visually appealing HTML emails to enhance outgoing communication from hiring team.
- Reviewed onboarding processes regularly, identifying and correcting deficiencies
- Developed and updated onboarding materials, keeping pace with changes to market place and company
- Led professional and thorough orientation sessions, introducing new hires to key company information
Inside Sales Representative
Credit Glory, LLC
05.2022 - 10.2022
- Demonstrated exceptional sales prowess as Inside Sales Representative, consistently surpassing key performance indicators in remote work environment
- Managed high volume of incoming calls, leveraging effective communication skills to provide top-notch service to clients
- Educated callers about range of credit repair services offered, highlighting their benefits and value proposition
- Conducted credit consultations, skillfully gathering detailed client information and meticulously documenting relevant notes for dispute team
- Provided valuable guidance to clients on cultivating healthy credit habits, maximizing impact of credit repair efforts
- Successfully navigated multiple computer platforms to maintain seamless internal and external communication, showcasing adaptability and technological proficiency.
LSP
Beck & Partners Allstate Agency, LSP
09.2020 - 02.2022
- Sold various types of insurance products to businesses and individuals while meeting or exceeding set goals
- Presented and explained coverages, endorsements and exclusions on quotes, answered questions all during buying process to ensure prospect felt they were making an informed buying decision
- Generated leads from multiple avenues, including cold calls, cross selling, x-dates, generating lists of previous quotes not taken, and defectors
- Process policy changes
- Create service requests and follow up to completion
- Maintain detailed files that included notes of all phone conversations
- Became knowledgeable in all P&C products offered to assure proper placement.
Insurance Sales Agent/Office Manager
Archer Insurance Group
08.2017 - 02.2020
- Met and corresponded with carrier reps about progress of agency
- Became knowledgeable on all different products offered by multiple carriers to ensure optimum placement of policies
- Trained others in office on different products as well as AMS and carriers quoting side
- Managed all incoming mail
- Followed up on delivery of policy documents
- Implemented various marketing ideas to generate new business.
Insurance Sales Agent
Sacca Insurance Agency (Farmers Agent)
05.2015 - 02.2020
- Sold various types of insurance products to businesses and individuals while meeting or exceeding set goals
- Presented and explained coverages, endorsements, and exclusions on quotes, answered questions all during buying process to ensure prospect felt they were making aninformed buying decision
- Generated leads from multiple avenues, including cold calls, cross selling, x-dates, generating lists of previous quotes not taken, and defectors
- Out of office, generated and maintained relationships with referral partners such as Loan Officers, Property Managers, Escrow Managers, Real Estate Agents, Auto/Atv dealers as well as attorneys
- Attended multiple networking events and educational workshops to promote lead generation and continued education.
Farmers
Jordan Sacca Insurance Agency, CSR
05.2015 - 08.2017
- Handled all customer relation issues in calm, respectful, professional manner and in accordance with company policy
- Process policy changes
- Create service requests and follow up to completion
- Maintain detailed files that include notes of all phone conversations
- Prepared binder, invoice, premium finance and endorsement documents
- Prepared various types of Acord forms
- Correspond with and provide requested documents to MGAs, loan officers, mortgage companies, dealerships, and property managers
- Cold call commercial prospects to set appointment for sales agent
- Cold call potential personal line prospects gather needed info for quote then passed off to sales agent
- Call existing book of business clients at renewal time and on birthdays to maintain customer retention
- And build rapport
- Initiated paperless office
- Scanned all paper files into digital filing cabinet software while paying attention to detail for possible discrepancies and missing information.
Education
Nevada School of Insurance
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Realty School
CSN
2002
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Bonanza High School
2000
Skills
- Excellent ability to focus on working efficiently across multitude of tasks
- Exceptional verbal and written communication skills
- Proven written and oral communication skills
- Proficient in managing business correspondence
- Ability to organize personal work priorities
- Excellent organizational skills
- Computer Skills that include:
- MS office and Google Workspace, Moderate coding skills, Adobe CC, Photoshop, Illustrator, Aftereffects
- Excellent customer service orientation
- Exceptional attention to detail with proven interpersonal skills
- Track record of finishing assigned tasks effectively within limited time
- Maintain strong customer and employee relationships
- Able to accept feedback and apply lessons learned to workplace
- Able to motivate myself and others for better performance in company
Certification
Property & Casualty Insurance Agent License, Feb 2019 – Present
Ethics in Property and Casualty, Dec 2019
Timeline
Sales Hiring and Onboarding Manager
Credit Glory, LLC
10.2022 - 08.2023
Inside Sales Representative
Credit Glory, LLC
05.2022 - 10.2022
LSP
Beck & Partners Allstate Agency, LSP
09.2020 - 02.2022
Insurance Sales Agent/Office Manager
Archer Insurance Group
08.2017 - 02.2020
Insurance Sales Agent
Sacca Insurance Agency (Farmers Agent)
05.2015 - 02.2020
Farmers
Jordan Sacca Insurance Agency, CSR
05.2015 - 08.2017
Nevada School of Insurance
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Realty School
CSN
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Bonanza High School
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