Michel Rapalo
Administrative Assistant
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Administrative Assistant
Suffolk Business Solutions
Houston, TX
10.2018 - 03.2022
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze and report on performance and data.
- Set up utilities for the new incoming stores.
- Deposit checks, deliver mail and important documents to the post office.
- Interacted with vendors to purchase and set up equipment and services.
Interpreter
Cyracom International Inc.
Houston, TX
10.2016 - 09.2018
- Provided language translation and customer service skills to clients in Spanish business sectors.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Attended training programs to improve professional knowledge and interpretation skills.
- Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Applied Science - Health Administration
Pima Medical Institute
Albuquerque, NM 08.2018 - 12.2020
Skills
Office administration
Timeline
Administrative Assistant
Suffolk Business Solutions
10.2018 - 03.2022
Associate of Applied Science - Health Administration
Pima Medical Institute
08.2018 - 12.2020
Interpreter
Cyracom International Inc.
10.2016 - 09.2018