Michela Alba
Orlando
Summary
Dynamic and detail-oriented professional, specializing in student services and academic support. Proven ability to manage enrollment processes, coordinate admission tests, and develop individualized learning plans to enhance student engagement. Skilled at facilitating effective communication between students, faculty, and staff to ensure a smooth campus experience. Fluent in English, Italian, and Spanish, with strong cross-cultural sensitivity and a commitment to fostering a supportive and inclusive environment.
Overview
2
2
years of professional experience
Work History
Academic Peer Tutor
IULM University
07.2024 - 08.2025
- Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
- Assisted in the development of individualized learning plans for students with diverse academic needs, including those with disabilities.
- Enhanced student comprehension by providing one-on-one and group tutoring sessions in various academic subjects.
Student Services Assistant
IULM University
04.2025 - 07.2025
- Managed the enrollment process for new and returning students, ensuring accuracy and efficiency.
- Coordinated and administered admission tests to assess prospective students.
- Maintained clear and effective communication with professors and staff to support smooth office operations.
- Managed confidential student data, ensuring privacy and compliance with federal regulations.
Orientation Assistant
IULM University
07.2023 - 07.2025
- Collaborated with other Orientation Assistants to plan and execute events during welcome week.
- Conducted tours of campus facilities, highlighting resources available to new students.
- Enhanced student orientation experience by creating engaging and informative presentations.
- Contributed to the success of orientation events by coordinating logistics and preparing materials for incoming students.
Education
Master of Science - Hospitality And Tourism Management
University of Central Florida, OL & IULM University, MI
Double Degree Program05-2026
Bachelor of Arts - Interpreting And Translation
IULM University
Milan, MI (Italy)11-2024
Skills
- Fluent in English, Italian and Spanish
- Interpretation skills
- Machine translation Post-editing
- Group and individual coaching
- Exam preparation
- Marketing and promotion
- Customer service
- Cross-cultural sensitivity
Timeline
Student Services Assistant
IULM University
04.2025 - 07.2025
Academic Peer Tutor
IULM University
07.2024 - 08.2025
Orientation Assistant
IULM University
07.2023 - 07.2025
Master of Science - Hospitality And Tourism Management
University of Central Florida, OL & IULM University, MI
Bachelor of Arts - Interpreting And Translation
IULM University
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