Summary
Overview
Work History
Education
Skills
Resident
Personal Information
Previousworkingexperiences
Languages
Timeline
Generic

Michela Giuliano

Boca Raton,FL

Summary

Experienced executive prepared for leadership roles with strong focus on strategic vision, operational excellence, and driving growth. Expertise in team collaboration, navigating complex challenges, and delivering impactful results. Skilled in financial management, strategic planning, and stakeholder engagement. Highly adaptable and reliable, excelling in dynamic environments.

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

30
30
years of professional experience

Work History

CEO & Founder

MickPiace Inc - Fashion - Shoes Handmade in Italy
08.2018 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Fostered culture of continuous improvement, encouraging innovation and rewarding exceptional performance.
  • Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
  • Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Oversaw divisional marketing, advertising and new product development.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Cultivated loyal customer base through personalized marketing campaigns and loyalty programs.
  • Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
  • Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.
  • Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.

Sale Associate

Pure Barre West Boca Raton
04.2023 - 06.2024
  • Conducted warm calls to invite individuals for complimentary classes, gathering detailed information about their interests and needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.

Communication and Sales Representative for Italy

MIDAS GLOBAL MARKETING
11.2015 - 05.2018
  • Designated spokesperson overseeing Italian market communications.
  • In charge for recruiting Italian team for broadcasting company
  • Presenting, promoting and networking with prospective customers and contractors dealing with the Italian Market
  • Establishing, developing and maintaining positive business and customer relationships
  • Build strategic relations and partner with key industry players and agencies

Certified Gyrotonic Trainer

WHITE CLOUD STUDIO IN ROME
09.2011 - 01.2018
  • Company Overview: The first Gyrotonic studio in Italy, the White Cloud Studio was created in 1999 in Rome, the first Studio in Italy and the first of official training school to Certify Gyrotonic and Gyrokinesis trainers
  • The first Gyrotonic studio in Italy, the White Cloud Studio was created in 1999 in Rome, the first Studio in Italy and the first of official training school to Certify Gyrotonic and Gyrokinesis trainers

General Manager of Operations

BLUDENTAL CLINIQUE ITALIA
10.2014 - 12.2015
  • Planning the agendas of the Halls of the Clinic
  • Planning and timing of Doctors' appointments (all branches of dentistry)
  • Reception and patient care
  • Preparation of budgets and final accounts of the cure plans of customers
  • Sale and acceptance of treatment plans
  • Consulting service for customers' funding requests
  • Contact and managing relationships with suppliers (Advertising, stationary, labs for technical material preparation)
  • Creation of marketing and business reports
  • Software ORISDENT EVO
  • Competeted training course in dentistry

PR & MARKETING MANAGER

EPICA EDIZIONI Srl
01.2011 - 12.2013
  • Company Overview: Magazine 'SPOSA MODERNA', Quarterly, a national character, who takes care of columns dedicated to the spouses, the preparations for their wedding, the fashion and trends of the moment, the banquet for the ceremony
  • Development of communication strategies and marketing, creating a network of contacts / mailing list at the international level, and contact person responsible for the management of national and international suppliers, selection, organization, development and participation to both National and International fairs and events
  • In charge for the promotion of the editorial product 'Sposa Moderna' (Modern Bride); contact management with advertisers, suppliers and press offices
  • Magazine 'SPOSA MODERNA', Quarterly, a national character, who takes care of columns dedicated to the spouses, the preparations for their wedding, the fashion and trends of the moment, the banquet for the ceremony

CONSULTANT FOR THE MIKE FERRY ORGANIZATION IN EUROPE

The Mike Ferry Organization
05.2010 - 12.2011
  • Leading real estate coaching and training organization in North America.
  • North America's Leading Real Estate Coaching and Training Organization
  • Spearheaded launch of MIKE Ferry Organization in Italy as a gateway to Europe.
  • Directed the production process of transforming learning materials, including audio and books, into Italian through contractor engagement. (Translators, Production and Post Production Houses in Rome, Italy)
  • Developed comprehensive database for all listed Realtors in Italy.

Consultant

Coldwell Banker Real Estate Corporation
01.2008 - 07.2010
  • Part of the Start Up Team for THE DEVELOPMENT AND LAUNCH OF MARK 'Coldwell Banker ITALY'

TV & Radio Producer

Saatchi & Saatchi Simko
07.2007 - 07.2008
  • Oversaw production of television advertisements for renowned international brands.
  • Produced advertisements for Cereal Partners Worldwide 'Choca Pic Duo Bar' and 'Kosmostars', and Novartis 'Voltaren Joy Of Movement'
  • Incorporated animations, demos, and multi-language adaptations.
  • Oversaw production & Post Production of advertisements for 'Honey Nut Cheerios' and 'Komostars'.

TV & Radio Producer

SAATCHI & SAATCHI
03.1998 - 06.2007
  • Responsible for coordinating all aspects of the development of TV and radio advertising
  • This includes:
  • Planning and scheduling logistical activities, such as casting and shooting, to ensure that deadlines are met;
  • Managing Saatchi's relationship with suppliers and partners, such as the large music media companies;
  • Managing supplier bids and overall project cost accounting;
  • Supervising the work of facility houses to ensure compliance with client and creative director requirements;
  • Analog video editing for presentations at client events and national advertising competitions
  • Specific production experience includes:
  • Producer of TV productions for Provincia Di Roma Sicurezza Stradale, Santa Cecilia Auditorium, Lega Tumori, Ali di Scorta, Arena
  • Assistant Producer on high budget TV productions for ENEL, C.E.I., Autostrade per l'Italia, Poste Italiane, etc
  • Post Production of TV productions for Oil of Olaz, Dash, Infasil, Iams, Pampers, Bulgari, Enel and many others
  • Producer of all Saatchi Rome Office radio productions for P&G, Enel, Fater, Ministero dei Beni Culturali, Biennale di Venezia, Bulgari, Alitalia, National Postal Service, AAMS, WWF, Doctors Without Borders and many others

Personal Assistant to the CEO and Event Coordinator

I.B.S. & Associates
01.1995 - 03.1998
  • Company Overview: Insurance & Financial Consultants
  • Insurance & Financial Consultants

Education

Certified Food and Beverage Manager - Business/Retail

CITTA' METROPOLITANA DI ROMA CAPITALE Istituto Aurelia Fevola
Roma
04.2016

CERTIFIED TEACHER - Teaching English as a Foreign Language

Love TEFL
03.2016

Certified Gyrotonic Trainer -

GYROTONIC EXPANSION SYSTEM - PHYSICAL TRAINING
BLACK FORREST, GERMANY
09.2013

The Mike Ferry Superstar Retreat - How to master your Selling Skills and develop a strong Mindset

The Mike Ferry Organization
Las Vegas, Nevada
07.2011

Skills

  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Effective decision making
  • Client relationship building
  • Negotiation
  • Relationship and team building
  • People and culture
  • Client engagement
  • Business development
  • Management team leadership
  • Planning and coordination
  • Goal setting
  • Marketing and advertising
  • Sales growth
  • Adaptable and flexible
  • Contract negotiation
  • Brand management
  • Media relations
  • Global perspective
  • Mergers and acquisitions

Resident

9805 Arbor Oaks lane, Apt. 106

Boca Raton, FL 33428

Personal Information

Nationality: Italian

Previousworkingexperiences

  • 11/01/15 - 12/31/18, BROADCASTING, MIDAS GLOBAL MARKETING, 501 SW 11th Place, Boca Raton, FL, 33432, Consultant - Communication and Sales Representative for ITALY, Representative, Spokesperson for the Italian Market, In charge for recruiting Italian team for broadcasting company, Presenting, promoting and networking with prospective customers dealing with the Italian Market, Establishing, developing and maintaining positive business and customer relationships, Build strategic relations and partner with key industry players and agencies
  • 11/01/14 - 12/31/15, DENTISTRY, BLUDENTAL CLINIQUE ITALIA, Via Acireale, 33/39, Roma, 00182, Commercial Manager, Planning the agendas of the Halls of the Clinic, Planning and timing of Doctors' appointments (all branches of dentistry), Reception and patient care, Preparation of budgets and final accounts of the cure plans of customers, Sale and acceptance of treatment plans, Consulting service for customers' funding requests, Contact and managing relationships with suppliers (Advertising, stationary, labs for technical material preparation), Creation of marketing and business reports, Software ORISDENT EVO, Completed training course in dentistry
  • 09/01/12 - Present, GYROTONIC EXPANSION SYSTEM - PHYSICAL TRAINING, WHITE CLOUD STUDIO IN ROME, Via Tiepolo, 13/a, Roma, 00195, Certified Gyrotonic Trainer
  • 09/01/11 - Present, PUBLISHING AND PRINTING, EPICA EDIZIONI Srl, Via Cesco Baseggio, 122, Roma, 00100, PR & MARKETING MANAGER, Development of communication strategies and marketing, Creating a network of contacts / mailing list at the international level, Contact person responsible for the management of national and international suppliers, Selection, organization, development and participation to both National and International fairs and events, In charge for the promotion of the editorial product 'Sposa Moderna' (Modern Bride), Contact management with advertisers, suppliers and press offices
  • 07/01/10 - 12/31/11, TRAINING AND COACHING ORGANIZATION, The Mike Ferry Organization, 7220 S. Cimarron Road, 3rd Floor, Las Vegas, NV, 89113, CONSULTANT FOR THE MIKE FERRY ORGANIZATION IN EUROPE, North America's Leading Real Estate Coaching and Training Organization
  • 01/01/08 - 07/31/10, Real Estate, Coldwell Banker Real Estate Corporation, 1 Campus Drive, Parsippany, NJ, 07054-4407, Consultant, Part of the Start Up Team for THE DEVELOPMENT AND LAUNCH OF MARK 'Coldwell Banker ITALY'
  • 07/01/07 - 12/31/07, Advertising, Saatchi & Saatchi Simko, 15 Place du Temple, Carouge, CH-1227, TV & Radio Producer, Responsible for managing the production of television advertisements for recognized global brands, Produced advertisements for Cereal Partners Worldwide 'Choca Pic Duo Bar' and 'Kosmostars', and Novartis 'Voltaren Joy Of Movement', Media elements included animations, demos, and adaptations into four different languages
  • 03/01/98 - 06/30/07, Advertising, SAATCHI & SAATCHI, Piazza del Popolo, 18, Rome, 00187, TV & Radio Producer, Responsible for coordinating all aspects of the development of TV and radio advertising, Planning and scheduling logistical activities, such as casting and shooting, to ensure that deadlines are met, Managing Saatchi's relationship with suppliers and partners, such as the large music media companies, Managing supplier bids and overall project cost accounting, Supervising the work of facility houses to ensure compliance with client and creative director requirements, Analog video editing for presentations at client events and national advertising competitions
  • 01/01/95 - 03/31/98, Insurance & Financial Consultants, I.B.S. & Associates, Boca Raton, Florida, 33432-0926, Personal Assistant to the CEO and Event Coordinator

Languages

Ita
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Portuguese
Elementary

Timeline

Sale Associate

Pure Barre West Boca Raton
04.2023 - 06.2024

CEO & Founder

MickPiace Inc - Fashion - Shoes Handmade in Italy
08.2018 - Current

Communication and Sales Representative for Italy

MIDAS GLOBAL MARKETING
11.2015 - 05.2018

General Manager of Operations

BLUDENTAL CLINIQUE ITALIA
10.2014 - 12.2015

Certified Gyrotonic Trainer

WHITE CLOUD STUDIO IN ROME
09.2011 - 01.2018

PR & MARKETING MANAGER

EPICA EDIZIONI Srl
01.2011 - 12.2013

CONSULTANT FOR THE MIKE FERRY ORGANIZATION IN EUROPE

The Mike Ferry Organization
05.2010 - 12.2011

Consultant

Coldwell Banker Real Estate Corporation
01.2008 - 07.2010

TV & Radio Producer

Saatchi & Saatchi Simko
07.2007 - 07.2008

TV & Radio Producer

SAATCHI & SAATCHI
03.1998 - 06.2007

Personal Assistant to the CEO and Event Coordinator

I.B.S. & Associates
01.1995 - 03.1998

Certified Food and Beverage Manager - Business/Retail

CITTA' METROPOLITANA DI ROMA CAPITALE Istituto Aurelia Fevola

CERTIFIED TEACHER - Teaching English as a Foreign Language

Love TEFL

Certified Gyrotonic Trainer -

GYROTONIC EXPANSION SYSTEM - PHYSICAL TRAINING

The Mike Ferry Superstar Retreat - How to master your Selling Skills and develop a strong Mindset

The Mike Ferry Organization
Michela Giuliano