MICHELA MICKELSON
San Diego,CA
Summary
Versatile professional with experience in hospitality and vehicle management. Skilled in delivering exceptional customer service, enhancing guest experiences, and managing vehicle staging, inventory, and fleet operations. Adept at multitasking, problem-solving, and adapting to dynamic environments, with strong interpersonal skills for building positive relationships with clients, colleagues, and vendors. Dedicated team player committed to high-quality service.
Overview
4
4
years of professional experience
Work History
Office Manager
Altium
La Jolla, CA
10.2023 - Current
- Managed office operations and ensured smooth workflow
- Supervised administrative staff and provided training
- Developed and implemented efficient office procedures
- Oversaw various office operations, including access control, office supply management, and ensuring a clean and organized workspace
- Managed vendor relationships, tracking deliveries, and ensuring efficient vendor services
- Managed and reviewed lease documentation for office spaces worldwide, ensuring compliance with contractual obligations and addressing any global lease-related issues
Office Assistant
Altium
La Jolla, CA
01.2023 - 10.2023
- Managed front desk reception, warmly greeting and assisting visitors, addressing inquiries, and guiding guests to appropriate office staff
- Demonstrated strong organizational skills in scheduling and overseeing a diverse range of meetings, from small team gatherings to large-scale corporate events
Operations Associate
Lyft
San Diego, United States
05.2022 - 09.2022
- Successfully spearheaded the launch of a new business line in the San Diego Market, demonstrating effective project management and market entry skills
- Consistently surpassed monthly targets by 5-10%, demonstrating a results-driven approach
- Developed and documented detailed operational processes for team members, enhancing overall efficiency
- Managed the receipt and inventory of vehicles, maintaining accurate records and ensuring timely processing
- Prioritized project tasks effectively, focusing on critical activities to achieve project goals and maintain operational excellence
- Staged vehicles for maximum visibility and appeal, ensuring an organized lot display
- Navigated the challenges of the rental line of business shutdown with adaptability and professionalism
Dental Assistant & Receptionist
Rick Pan DMD
San Jose, United States
04.2020 - 10.2021
- Assisted dentist with oral surgeries, cleanings and routine procedures
- Upheld infection control protocols and ensured compliance with OSHA and HIPAA regulations
- Sterilized and organized dental instruments and equipment to maintain a safe and hygienic environment
Education
Associate of Science -
West Valley College
Saratoga, CA01.2020
Emergency Medical Services, EMT -
San Jose City College
San Jose, CA01.2019
Some College (No Degree) -
Sonoma State University
Rohnert Park, CAHigh School Diploma -
Leigh High School
San Jose, CA01.2014
Skills
- Conflict Resolution
- Time Management
- Office Administration
- Process Improvement
- Adaptability
- Quality Procedures
- Inventory Tracking
- Interior & Exterior Vehicle Cleaning
Timeline
Office Manager
Altium
10.2023 - Current
Office Assistant
Altium
01.2023 - 10.2023
Operations Associate
Lyft
05.2022 - 09.2022
Dental Assistant & Receptionist
Rick Pan DMD
04.2020 - 10.2021
Associate of Science -
West Valley College
Emergency Medical Services, EMT -
San Jose City College
Some College (No Degree) -
Sonoma State University
High School Diploma -
Leigh High School