MICHELA MORGER
Costco
EAST WENATCHEE,Washington
14
years of professional experience
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Work History
Supervisior
11 Years 9 Months- Overseeing the daily operations of a specific department within the warehouse, ensuring efficient workflow, maintaining high member service standards, training new employees, and resolving members concerns
- Developed training programs for enhanced employee performance.
- Increased customer satisfaction with streamlined service procedures.
- Conducted performance reviews to support employee development.
Club Demonstration Services
2 Years 4 Months- Generated brand awareness and positive product impressions to increase sales.
- Documented and passed along customer suggestions or requests.
- Maintained immaculate presentation areas for demos, ensuring all necessary equipment was clean, functional, and visually appealing at all times.
- Supported team members in achieving shared goals by sharing best practices and providing constructive feedback on demonstration techniques.
Education
Some college coursework completed
Currently taking online classes, will not end or get a diploma till November 2025
High School Diploma
Skills
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Employee motivation
Timeline
Supervisior
Costco
09.2012 - 06.2024Read More
Club Demonstration Services
Carol
05.2010 - 09.2012Read More
Auguste Escoffier School of Culinary Arts
Some college coursework completed
Read More
Westside High
High School Diploma
Read More