Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michela Sanders

College Station,TX

Summary

Accomplished and dedicated professional with more than 10 years of experience in the hospitality industry with extensive leadership of large teams, fostering a team oriented environment. Brings knowledge of operations in a variety of settings with diverse staff and clients. Proven experience in process improvements that deliver profitability through employee retention and customer satisfaction; earned several accolades for being a thoughtful, adaptable, and trustworthy employee.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Teacher, Introduction to Culinary Arts

Travis B. Bryan High School
08.2020 - 05.2022
  • Develops and implements lesson plans that fulfill the requirements of the district’s curriculum program, reflecting on accommodations for learning style differences and online learning setting
  • Administer end of year industry certification exam aligned to content knowledge
  • Collaborate with local public and private culinary institutes of higher education
  • Create a classroom environment conductive to learning and appropriate for the physical, social, and emotional development of students.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Foodservice Manager

Healthcare Services Group
11.2019 - 08.2020
  • Improved resident satisfaction by implementing new menu options and streamlining food preparation processes.
  • Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.

Catering Sales Associate

Buppy’s Catering
07.2019 - 11.2019
  • Collaborated with culinary team to create customized menus for clients, ensuring satisfaction and repeat business.
  • Maximized revenue opportunities by upselling additional services or products during client interactions.
  • Maintained accurate records of all sales activities, tracking progress towards monthly goals and adjusting tactics as needed.
  • Developed tailored proposals for potential clients, highlighting unique selling points of the company''s catering services to secure business deals.
  • Strengthened client relationships by providing exceptional customer service and addressing concerns promptly.
  • Provided accurate, complete, and effective details to food & beverage team members during turnover of event
  • Increased event bookings by developing and implementing effective sales strategies for catering services.

Production Manager

Aramark
11.2018 - 07.2019
  • Maintained food production and food safety program for 88 bed healthcare facility featuring a room service menu, retail café, and on and off-site catering
  • Screened, interviewed, hired, and trained kitchen staff according to staffing needs
  • Motivated a kitchen staff of 30 employees, coaching best practices, enforcing recipe compliance, and strives for consistency and quality
  • Conducted a monthly inventory, ordered all food, disposables, replacements and produce for unit
  • Conducted monthly QA audits to ensure food safety, food management, and labor compliance
  • Ensured all equipment is in proper working order and calls in all service requests to appropriate vendors.

Premium Suites Manager, Seasonal

Levy Restaurants
03.2018 - 09.2018
  • Headed the food and beverage operations for premium suites in Kyle Field, Blue Bell Park, and Davis Diamond on the Texas A&M University campus
  • Led a seasonal staff of 150+ employees including students, guest relations representative, supervisors, suite attendants, suite runners, pantry coordinators, and dessert cart attendants
  • Resolved customer concerns and complaints and helped build customer loyalty of over 120 premium suite holders
  • Supported other Levy properties including the Toyota Center, George R. Brown Conference Center, and American Airline’s Arena.

Catering & Events Sales Manager

Andrew’s Catering
09.2017 - 02.2018
  • Increased sales revenue by developing and implementing effective catering sales strategies.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Developed comprehensive menu knowledge, enabling tailored solutions for clients'' specific needs.
  • Boosted revenue with the creation and execution of customized catering packages for clients.
  • Conducted site visits for prospective clients to showcase venue capabilities and offerings.
  • Maximized event profitability by upselling additional services and menu items to clients.
  • Maintained accurate records of client meetings, booked events, and financial transactions using CRM software.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Executive Chef/Food Service Manager – Athletic Training Table

Aramark at Florida State University
03.2012 - 06.2017
  • Oversaw and ensured an exclusive dining service for athletes, coaches, and other constituents, maintaining a safe, secure, and confidential experience
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Streamlined kitchen operations with effective inventory management and cost controls.
  • Coordinated and implemented the times, dates, and menus for various catering events
  • Oversaw financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
  • Established quality service by enforcing customer service standards, analyzing and resolving service problems, and identifying trends to recommend system improvements
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.

Education

Bachelor of Science - Culinary Nutrition

Johnson & Wales University
Providence, Rhode Island

Associate of Arts - Culinary Arts

Johnson & Wales University
Providence, Rhode Island

Skills

  • Client Relations
  • Quality Control
  • Cost Control
  • Staff Supervision
  • Hiring
  • Scheduling
  • Sales
  • Data Entry
  • Inventory & Receiving
  • Financial Forecasting
  • Event Management
  • Menu Development
  • Food Safety
  • Group Instruction
  • Curriculum Implementation
  • Serving Diverse Communities
  • Purchasing
  • Production Records

Certification

Servsafe Manager, 19628795, 07/2025

Timeline

Teacher, Introduction to Culinary Arts

Travis B. Bryan High School
08.2020 - 05.2022

Foodservice Manager

Healthcare Services Group
11.2019 - 08.2020

Catering Sales Associate

Buppy’s Catering
07.2019 - 11.2019

Production Manager

Aramark
11.2018 - 07.2019

Premium Suites Manager, Seasonal

Levy Restaurants
03.2018 - 09.2018

Catering & Events Sales Manager

Andrew’s Catering
09.2017 - 02.2018

Executive Chef/Food Service Manager – Athletic Training Table

Aramark at Florida State University
03.2012 - 06.2017

Bachelor of Science - Culinary Nutrition

Johnson & Wales University

Associate of Arts - Culinary Arts

Johnson & Wales University
Servsafe Manager, 19628795, 07/2025
Michela Sanders