Skills
Quote
Summary
Work History
Overview
Certification
Education
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Michelle Coughlin

Michelle Coughlin

Senior Human Resources Professional
Branford,CT

Skills

  • HR Metrics
  • Performance Review Management
  • HR Strategy
  • Strategic Planning
  • Performance Appraisal Systems
  • Exit Interviews
  • Unemployment Claims
  • Company Organization
  • Strategy Development
  • Recruitment Strategies
  • Human Resources Team Leadership
  • Performance Review
  • HR Databases
  • Learning Management
  • Connection Management
  • Leadership Training
  • Training Needs Analysis
  • Human Resource Management Software (HRMS)
  • Statistical Data Analysis
  • Retention Program Development
  • Forecast Employment Needs

Quote

Price is what you pay. Value is what you get.
Warren Buffett

Summary

Experienced HR leader with over 8+ years’ driving organizational excellence through strategic partnership, talent development, and organizational design. Proven senior HR professional partnering with organizations to achieve their strategic goals through effective HR practices. Skilled at aligning HR strategies with business goals, fostering a positive workplace, and enhancing productivi

Work History

Senior Human Resources Business Partner

Zebra Technologies
Chicago, IL
10.2021 - 03.2022
  • Implemented a comprehensive talent strategy to manage complex organizational transformation and growth. Identified current state of talent, mapped future state of talent, and identified talent gaps needed to close talent loop and meet business units' objectives.
  • Facilitated talent review and succession planning circles; provided consulting to leaders on competencies, skills, and training needed to craft Individual Development Plans (IDPs). Ensured succession plans in place for leadership and critical roles.
  • Resolved complex employee relations issues and conducted sensitive investigations with fairness and confidentiality.

Global Human Resources Manager

Reflexis
Boston , MA
10.2019 - 03.2022
  • Managed Global HR Team supporting India, EMEA, and APAC in Talent Acquisition, Policy and Procedures, and Performance Management.
  • Implemented 2 HR systems, HRis (Sage) and A Performance Management Platform (emPerform); implemented company-wide HR systems from configuration to go-live.
  • Led HR tram during a company-wide acquisition + COVID-19 pandemic, integrating HR processes and policies, while implementing innovative and new remote initiatives to boost and support employee morale.
  • Redesigned the org structure and design to meet the requirements pre-defined in acquisition meetings, met requests without any legal risk or litigation leading to a smooth onboarding with Zebra Technologies.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Distributed employee engagement surveys to identify areas of improvement.

Senior Human Resources Business Partner

NECI
Mansfield, MA
03.2022 - Current
  • Spearheaded the development of a comprehensive talent management strategy, resulting in an~ 8-10% increase in operational effectiveness, or profit margin.
  • Led a cross-functional team in implementing a new performance management system, resulting in a 20% improvement in employee productivity.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Met with employees annually for progress reviews and performance assessments.
  • Partnered with senior leadership to navigate a company-wide organizational expansion and diversification, ensuring seamless integration of cultures and processes.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Certification

  • SHRM-CP - SHRM Certified Professional

Education

Master of Science - Organizational Behavior

New York University
New York
01.2013 - 05.2014

Psychology

Northeastern University
Boston
09.2007 - 05.2011

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Michelle CoughlinSenior Human Resources Professional