MICHELE A. GOLDMAN

• Communicated with customers and vendors positively with particular attention to problem resolution.
• Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Manage approximately 30 incoming calls and emails daily

Bookkeeper for various clients of the company.

Helped accountants as needed, e-filed sales tax & payroll tax

• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Established QuickBooks accounting system to reflect accurate financial records.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Worked on 8-10 client accounts

• Elevated efficiency while abolishing lacking and outdated processes through creation of new Excel financial recording system.
• Accurately update confidential client banking information. Maintain electronic and hard copies of accounts receivable documentation.
• Reconcile all bank and credit card accounts as well as journal entries, online transfers, and payments. Finalize payroll, electronic deposits, and employee pay adjustments. Perform quarterly financial reporting for multiple clients.
• Respected for carefully investigating and rectifying client-initiated requests, collections, and billing variances with diplomacy, professionalism, and efficiency.
• Skillfully used accounting procedures and documentation to process cash and deposits as well as bank and financial reconciliations and reports to validate adherence with due diligence objectives.
• Worked on 5 clients for the organization