Michele Agostinelli
Tampa,FL
Summary
*re-locating to the Tampa, FL area May 2024*
Highly-organized Construction, Development, and FF&E Coordinator with 8 years background facilitating workflow in various management roles. Effectively promotes interdepartmental coordination through exemplary organizational and communication skills. Demonstrated expertise in Hospitality Construction & Development, and Facilities & Retail Management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Development, Construction, & FFE Coordinator
Indus Hospitality Group
01.2020 - Current
- Assisted interior designer in designing and creating comfortable and functional environments to represent ownership's vision and budget.
- Ordered samples from vendors to handle presentation creation activities.
- FF&E procurement
- Enhanced procurement efficiency by implementing streamlined processes and reducing order cycle times.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, meeting project deadlines.
- Drafting & Submittal of Change Orders
- Provided cost-effective furniture solutions.
- Prepare and submit required documents to obtain building and signage permits for active construction projects.
- Coordination of construction progress and regular status meetings with team.
- Contributed to construction planning process, including new builds as well as re-models
- Served as point of contact for management at all properties seeking support and information on outdoor maintenance
- Received & processed all active construction billing
- Maintained and created subcontractor contracts, insurance paperwork, and files for various projects.
- Assist in management of project accounting systems.
- Assist in monitoring project costs and developing job cost forecasts
- Reached out to vendors and on site management to verify information and follow up on location issues. (facilities)
- Generated and submitted billing based upon established accounts payable schedules and terms.
- Actively involved in multiple projects from project start through completion by prioritizing needs and assignments
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Created job files for each project and maintained current data in each file.
- Responded to requests for information on materials to inquiring parties.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Worked with vendors and showrooms to produce quotes.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Graphic design for advertisement banners and signage
- Prepare and distribute all tax exemption paperwork to all applicable vendors and subcontractors
Assistant Community Manager
Conifer Realty
06.2018 - 01.2020
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Distributed and followed up on tenant renewal notices
- Kept meticulous records of all correspondence between management and tenants
- Collected and maintained careful records of rental payments and payment dates
- Communicated effectively with owners, residents and on-site associates
- Managed efficient and accurate processing of invoices and check requests
- Identified target market and key segments through in-depth analysis of markets and related trends
- Analyzed and reported social media and online marketing campaign results
- Monitored online presence of company's brand to engage with users and strengthen resident and prospect relationships
- Utilized techniques such as cold calling, networking and prospecting to develop new leads
- Developed marketing content such as blogs, promotional materials and advertisements for social media
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals
District Manager
KJN Health & Fitness, LLC.
10.2015 - 06.2018
- Optimized in-store merchandising, brand presentation and inventory availability and focus
- Modeled best practices for sales and customer service
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Engaged in suggestive selling and other sales techniques
- Set up advertising signs and displays on shelves, counters and tables
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Increased customer engagement through social media
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
- Analyzed and reported social media and online marketing campaign results
- Developed marketing content such as blogs, promotional materials and advertisements for social media
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers
- Ensured consistency in content and tone to optimize social media accounts
ASSISTANT STORE MANAGER
Pacific Sunwear
03.2012 - 10.2015
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Completed daily and weekly reports for senior management
- Coached team on effective upselling and cross-selling methods
- Supervised team of employees and provided feedback on performance
Education
Bachelor of Science - Psychology
STATE UNIVERSITY oF NEW YORK AT BROCKPORT
Brockport, NY05.2018
Associate of Arts - Liberal Arts And Sciences
Monroe Community College
Rochester, NY2016
Skills
- Accounts Payable
- Administrative Oversight
- Schedule Coordination
- Project Management
- Business planning
- Permit applications
- Contract Management
- Design Planning
Certification
Housing Credit Certified Professional
Timeline
Development, Construction, & FFE Coordinator
Indus Hospitality Group
01.2020 - Current
Assistant Community Manager
Conifer Realty
06.2018 - 01.2020
District Manager
KJN Health & Fitness, LLC.
10.2015 - 06.2018
ASSISTANT STORE MANAGER
Pacific Sunwear
03.2012 - 10.2015
Bachelor of Science - Psychology
STATE UNIVERSITY oF NEW YORK AT BROCKPORT
Associate of Arts - Liberal Arts And Sciences
Monroe Community College
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