Michele Anderson
Austin,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Pre ETS Teacher, Job Coach
Building Bridges RTW
Cabot, AR
02.2024 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Used videos, lectures and moderated discussions to engage students during class.
- Conducted individualized assessments of client abilities, interests, and needs.
- Assisted participants in understanding how their disability affects their ability to work.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Traveled to work locations to provide hands-on training, direct supervision and support to participants.
- Monitored clients' job performance and progression, offering ongoing support and guidance.
Human Resources Manager
Army and Air Force Exchange Services
Jacksonville, AR
01.2002 - 04.2012
- Identified, screened, and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants, and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Handled employee discipline and termination to address policy infractions.
- Scheduled meetings with employees to address concerns and grievances.
- Assisted in employee recruitment, hiring and interview processes.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Retail Store Supervisor
Army and Air Force Exchange Services
Vicenza, Italy
02.1990 - 03.1992
- Supervised and coordinated the daily activities of retail store associates.
- Coached, trained, and motivated employees to ensure effective team performance.
- Scheduled staff shifts and monitored employee attendance records.
- Ensured compliance with all applicable laws and regulations.
- Monitored stock levels, placed orders for new merchandise, and received deliveries.
- Maintained accurate records of inventory transactions and processed returns and exchanges.
- Assisted customers with product selection, promotions, pricing inquiries.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Balanced cash registers at the end of each shift in accordance with company policies.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Supervised work of cashiers, training new team members and monitoring performance.
- Trained new employees on store policies, customer service techniques, and sales procedures.
- Used Point of Sale register system to complete transactions.
Education
Early Childhood Development, Child Learning Styles
Building Bridges
Lonoke, AR02-2024
AAFES Corporate University, Government Education
On LineSkills
- Classroom Instruction
- Student Engagement
- Curriculum Implementation
- Student evaluations
- Lesson Planning
- Motivating students
- Excellent classroom management
- Creative lesson planning
- Child Care Provider
Certification
- First Aid and CPR Certification, Preventing, Identifying, and Responding to Abuse and Neglect
- Enabling Technology Credential
- Job Coach Certification
- Several in Retail and Admin
Timeline
Pre ETS Teacher, Job Coach
Building Bridges RTW
02.2024 - Current
Human Resources Manager
Army and Air Force Exchange Services
01.2002 - 04.2012
Retail Store Supervisor
Army and Air Force Exchange Services
02.1990 - 03.1992
Early Childhood Development, Child Learning Styles
Building Bridges
AAFES Corporate University, Government Education
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