Summary
Overview
Work History
Education
Skills
Generic

Michele Anderson

Customer Service
Kearney,NE

Summary

I am personable and professional with exemplary customer service skills. I often find ways to deal with issues and concerns so that both parties involved are satisfied. Looking for a dedicated career in Customer Service .

I am hardworking and passionate employee with strong organizational skills eager to secure entry-level customer service position. I am ready to help the team achieve company goals.

Overview

16
16

Years of waiting tables in various restaurant settings

3
3

Years of working at gas stations with kitchens

9
9

Years of Hospitality work. Cleaning rooms and serving banquets

Work History

Kitchen Manager

Bosselman's Pump and Pantry
08.2024 - 07.2025
  • Checked and tested foods to verify quality and temperature.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Cashier/Assistant Manager/Store Manager

Casey's General Stores
08.2022 - 07.2024
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Factory Worker

Advanced Services
03.2022 - 05.2022
  • Carefully packaged finished products and prepared for shipment.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Met production targets and tight deadlines by collaborating closely with team members.

Online Grocery Associate

Hy-Vee
05.2021 - 02.2022
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Education

Bachelor of Science - Criminal Justice

Post University
Waterbury, CT
12-2029

Skills

  • Scheduling
  • Employee monitoring
  • Attention to detail
  • Quality assurance
  • Inventory coordination
  • Product rotation
  • Problem-solving
  • Motivational style
  • Policy and procedure enforcement

Similar Profiles

CREATE PROFILE
Michele AndersonCustomer Service