Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
55

Michele Anderson

Customer Service
Kearney,NE

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16

Years waiting tables

3
3

Years gas station with kitchen

8
8

Cleaning hotel rooms, hotel lobby, and banquet serving.

Work History

Kitchen Manager

Bosselman's Pump and Pantry
08.2024 - 06.2025
  • Checked and tested foods to verify quality and temperature.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Crew Member/Assistant Manager/Store Manager

Caseys's General Stores
08.2022 - 07.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Accurately operated cash register to process customer payments.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Assisted other team members to achieve goals.
  • Established and maintained schedules
  • Utilized good time management and organizational skill to run the kitchen alone.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders. along with keeping food warmers stocked with pizzas, burritos and appropriate food for time of day.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Bachelor of Science - Criminal Justice

Post University
Waterbury, CT
05.2029

Skills

  • Scheduling
  • Team building
  • Food safety compliance
  • Inventory coordination
  • Customer service
  • Multitasking and organization
  • Staff supervision
  • Motivational style
  • Performance improvement
  • Flexible schedule
  • Food production management
  • Conflict resolution
  • Food preparation
  • Food preparation management
  • Verbal and written communication
  • Order delivery practices
  • Problem-solving
  • Leadership development
  • Attention to detail
  • Shift coverage

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid sick leave401k match
Michele AndersonCustomer Service
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