Michele Angell (Russell)

• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Organized and coordinated conferences and quarterly meetings.
• Updated spreadsheets and databases to track payments, insurance, vendor information,
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Coordinate all rentals for entire district
• Send invoices for all rentals, internal fees, and booster club expenses.
• Find and record all revenue for the district, ie from state and federal funds, from rentals, from outside sources
• Coordinate all Vendors. Tracking and updating Insurance and Sex Offender Affidavits for all vendors.
• Handle all the Collections - try to collect, send to collections, do follow ups and keep spreadsheet
• Track and report all Taxable Fringe Benefits from the entire district.
• Track and invoice all subs for the district.
• Track, invoice and send payment for all stipends.
• Updated and maintained confidential databases and records.
• Filed paperwork and organized computer-based information.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.

• Updated computer system with latest information to keep records current and accurate.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Verified paperwork accuracy and checked for completion prior to processing.
• Greeted every parent with personable approach and provided knowledgeable service.
• Monitored enrollment processes to meet regulations and accreditation standards.

• Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
• Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
• Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
• Purchased food and cultivated strong vendor relationships.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Oversaw food preparation and monitored safety protocols.
• Was lead cook as needed.

• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Served high customer volumes during special events, nights, and weekends.
• Obtained cash bank and stocked service bar to prepare for operation.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Used advanced software to prepare documents, reports, and presentations.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Evaluated current operational practices and suggested improvement strategies.
• Supported Executive Operations Manager and Assistant Operations Manager by handling all administrative tasks.
• Handled all HR responsibilities to hire new employees and turn in all documents to the home office.
• Pay invoices for all supplies to complete bldg maintenance
• Payroll for all custodial employees

• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Handled confidential and sensitive information with discretion and tact.
• Took notes and dictation at meetings.
• Updated and maintained confidential databases and records.
• Worked with senior management to initiate new projects and assist in various processes.
• Generated and updated complete and accurate employee files for health care group with over 200 employees
• Worked alongside Global business leader to deploy new training strategies

• Maintained compliance with protocols covering patient care and clinical trial operations.
• Worked with principal investigator and sponsors to facilitate daily trial activities and ensure compliance with research protocols.
• Monitored unit budget to ensure financial objectives are met.
• Followed informed consent processes and maintained records
• Collected date and followed research protocols, operations manuals and case report form requirements.
• Controlled digital access, shredded and locked document storage cabinets
• Developed, updated and maintained database of existing and potential customers

Worked for numerous high profile companies.

• Screened phone calls, emails, mail and visitors to route and resolve information requests.
• Maintained corporate records, personal financial statements and employee personnel files
• Kept detailed track of all available field personnel and all in-progress and completed calls
• Sent out drivers to assist hourly callers based on locations, needs and worker availability
• Responded to over 150 daily callers seeking information or assistance
• Completed bi-weekly payroll for company employees
• Reported financial data and updated all journals
• Prepared and mailed invoices to customers, process payments and documented accounts
• Prepared monthly receivable statements

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Sanitized kitchen surfaces and equipment
• Maintained well stocked stations
• Taught kitchen staff protocols and restaurant standards
• Supervised line cooks to monitor food safety and order accuracy