Michele Ballester
Bronx,N.Y
Summary
Experienced with fire sprinkler system inspections, focusing on maintaining safety standards. Utilizes in-depth knowledge of safety regulations and inspection protocols to identify and address potential issues. Track record of ensuring compliance and promoting safe environments, combined with strong analytical and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Fire Sprinkler Inspector
Allstate Sprinkler
07.2021 - 08.2025
- Conducted thorough inspections of fire sprinkler systems to ensure compliance with safety regulations.
- Identified and documented deficiencies in sprinkler installations for corrective actions.
- Collaborated with contractors to resolve technical issues during system installations and upgrades.
- Developed comprehensive inspection reports detailing findings and recommendations for improvements.
- Optimized system performance through regular testing of alarm devices, control valves, pressure gauges, pumps, backflow preventers, and other essential components.
- Developed strong working relationships with property managers, building owners, and other stakeholders to facilitate smooth inspection processes.
- Enabled effective communication between clients and internal teams through the use of clear language when documenting inspection findings or discussing repair options.
- Improved fire safety by conducting thorough inspections of fire sprinkler systems in commercial and residential buildings.
Intergen health llc
03.2021 - 07.2021
- Answering customer calls and providing accurate/satisfactory answers to their queries and concerns.
- Call patients/families/contracts to inform them about any changes to services.
- Schedules/coordinates patient care staff accpolicy, including resolving all last-minute cancelations.
- Update information daily regarding employee absentee status for no call/no show, cancellations, refusals, and employee illness.
- Participates in compiling schedules and time summaries and submit weekly.
- Manage caseload Pre-billing and visit verification in a timely manner.
- Completes monthly patient satisfaction calls as instructed by coordination management.
- Maintain pertinent information regarding incoming calls, availability, and comments.
- Accurately document in patient’s and caregiver’s records when needed.
- Communicates with patients/families regarding desired services.
- Communicates with contracts, payors, and other entities as needed for coordination of home care services and documentation.
- Updates Clinical Director/Supervisor regarding patient issues or concerns in a timely manner.
- Maintain and adhere to agency customer service policies and procedures.
- Participates in provision of patient billing information.
- Must be available to work occasional weekends and holidays as needed.
- Identify and escalate issues to supervisors.
- Perform other duties as assigned.
Dog Walker
AKC Canine Retreat
12.2019 - 03.2020
- Make sure all the dogs were walked in a timely fashion
- Communicate with owners should there be any change in the dog’s behavior
- Communicate with the coordinator about any changed in the dog’s routine
Plumbers Apprentice
Plumber Local 1 Apprentice
02.2017 - 02.2019
- Install drainage system as per NYC Code
- Install water lines and required fixtures
- Connected waste lines
- Maintain fire guard certification was up to date
- Demolition of unused lines that need repair
Office Supervisor
P.M.G
08.2011 - 12.2011
- Arrange for office services
- Communications and contracting security services
- Typing and word processing
- Faxing and mail distribution
- Manage Staff performing office support duties
- Assist office staff with day-to-day projects as required
Secretary
Williamsburg Tax Services
12.2007 - 04.2008
- Answer phones and provided information to callers, take messages and transfer calls
- Arrange conferences, meetings and travel reservations for office personnel
- Complete forms in accordance with company procedures
- Greet visitors, handle their inquiries and direct them to the person they are looking for
Head Cashier
7 Eleven
04.2005 - 07.2007
- Supervised a team of cashiers, hiring, training, monitoring and assisting with issues
- Prepare daily bank deposit
- Conduct daily and monthly cash reconciliations and sales reports; report to Management
Education
Associates Degree of Applied Science - Health Information Technology
TCI College of Technology
New York, N.Y08.2014
Skills
- Basic knowledge on various Medical software applications
- Bilingual (Spanish and English)
- Familiar with Microsoft Word and PowerPoint
- Sprinkler system design
- Fire pump testing
- Deficiency identification
- Pressure gauge testing
- Time management
- Attention to detail
- Adaptability and flexibility
Timeline
Fire Sprinkler Inspector
Allstate Sprinkler
07.2021 - 08.2025
Intergen health llc
03.2021 - 07.2021
Dog Walker
AKC Canine Retreat
12.2019 - 03.2020
Plumbers Apprentice
Plumber Local 1 Apprentice
02.2017 - 02.2019
Office Supervisor
P.M.G
08.2011 - 12.2011
Secretary
Williamsburg Tax Services
12.2007 - 04.2008
Head Cashier
7 Eleven
04.2005 - 07.2007
Associates Degree of Applied Science - Health Information Technology
TCI College of Technology
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