Michele Barrett
Bronx,NY
Summary
Seeking an administrative role that will allow me to fully utilize my skills in order to generate a high level of efficiency in an office setting. I would also like to be a team player in a company that promotes growth for the benefit of both the organization and myself.
Overview
12
12
years of professional experience
Work History
Residential Aide
Private Care
12.2017 - 08.2023
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Administered medications to patients and remained vigilant for negative side effects.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Barista
Starbucks
03.2017 - 12.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate/Customer Service Cashier
Adidas
01.2016 - 11.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Personal Assistant
Hottie Mag Corporation
01.2012 - 06.2018
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Education
Psychology - Psychology
Onondaga Community College
Syracuse, NYHigh School Diploma -
High School of Hospitality Management
New York, NY05.2012
Skills
- Privacy and Confidentiality
- ADL Support
- Mobility Assistance
- Patient Transportation
- Patient Care
- Patient Relations
- Patient Assessments
- Administering Medications
- Order Processing
- Contract Preparation
- Report Writing
- Calendar Management
Timeline
Residential Aide
Private Care
12.2017 - 08.2023
Barista
Starbucks
03.2017 - 12.2018
Sales Associate/Customer Service Cashier
Adidas
01.2016 - 11.2018
Personal Assistant
Hottie Mag Corporation
01.2012 - 06.2018
Psychology - Psychology
Onondaga Community College
High School Diploma -
High School of Hospitality Management
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