Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Barsness

Mount Horeb,WI

Summary

Dedicated application analyst with over 15 years of experience working in the IT and software development industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Senior Advisory Analyst - Managed Services

Tegria Consulting
10.2013 - Current
  • Undertook, conceived and implemented special projects with ongoing analyses, investigations and initiatives as directed by management.
  • Advised business process improvements based on performance metrics and detailed observations.
  • Implemented processes for strategic planning, generating protocol for periodic audits and analysis to evaluate and improve customer satisfaction.
  • Responded to one-time and ad hoc data requests from various organizational levels, coordinating with other members of organization and supervisor.
  • Evaluated current processes to develop improvement plans.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

Senior Application Specialist

SSM Health
12.2009 - 09.2013
  • Successfully managed implementation of Epic Clin Doc and ASAP applications for multiple SSM hospitals.
  • Coordinated and lead cross-functional demonstrations for managers and clinical users.
  • Developed and maintained strong relationships with key subject matter experts to design and validate application software.
  • Assisted with review and implementation of multiple Epic upgrades.
  • Performed unit and comprehensive testing to drive functional and technical deliverables.

Epic Training Instructor

SSM Health
12.2006 - 01.2009
  • Collaborated with subject matter expects to create realistic clinical scenarios and training curriculum for inpatient nursing and ancillary staff.
  • Trained and mentored clinical Super Trainers to assist with big bang go-live.
  • Developed workflow Visio documents for Application Analysts that were used as final validation documents for clinical representative and training department.
  • Responsible for building patients in Epic training environment.

Community Health Coordinator

Dean/St. Mary's Health Works
01.2000 - 12.2006
  • Recruited, interviewed and hired independent contractors for health education and wellness programs.
  • Increased contact hours with participants by 30% and programming by 25%.
  • Coordinated and conducted shared medical appointments with family practice physician.
  • Taught weight management programs for Weight Management shared medical appointments.
  • Managed reception staff duties and scheduling.
  • Coordinated wellness program brochure as well as marketing wellness classes in Dane County.

Education

Bachelor of Science - Community Health Education

University of Wisconsin-LaCrosse
LaCrosse, WI
12.1998

Skills

  • Organization and Time Management
  • Remote Office Availability
  • Self-Directed
  • Software testing and implementation
  • Troubleshooting and resolution
  • Critical thinking
  • Detail oriented

Timeline

Senior Advisory Analyst - Managed Services

Tegria Consulting
10.2013 - Current

Senior Application Specialist

SSM Health
12.2009 - 09.2013

Epic Training Instructor

SSM Health
12.2006 - 01.2009

Community Health Coordinator

Dean/St. Mary's Health Works
01.2000 - 12.2006

Bachelor of Science - Community Health Education

University of Wisconsin-LaCrosse

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Michele Barsness