Summary
Work History
Education
Skills
Timeline
Skills
Generic

Jennifer Johnson

Financial Institution
Stockton,US

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Work History

Title Insurance Examiner

Fidelity National Financial
Rancho Cordova , California
09.2003 - Current
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.

Office Assistant

Farmers Insurance Dallas Johnson
Fremont , California
07.1997 - 09.2002
  • Strengthened communication skills through regular interactions with others.
  • Edited and proofread documents for accuracy and completeness.
  • Answered multi line phones, up to 30 calls per day, customer service related.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Answered customer questions regarding deductibles.

Education

Medical Assisting - Medical

MTI Business College of Stockton, Inc
04-2009

High School Diploma -

Newark Adult School
Newark, CA
06.1992 - 06.1996

Skills

  • Medical terminology knowledge
  • Insurance Verification
  • Understanding of medical terms
  • Effective communication skills
  • Insurance procedures
  • Data Entry
  • Insurance information oversight
  • Proficiency in Availity, Evicore, Sutter, AllCare, Medi-Cal, Health Plan of San Joaquin and several others
  • Issue Research
  • Medical Terminology
  • Critical thinking abilities
  • Strong Organization

Timeline

Title Insurance Examiner

Fidelity National Financial
09.2003 - Current

Office Assistant

Farmers Insurance Dallas Johnson
07.1997 - 09.2002

High School Diploma -

Newark Adult School
06.1992 - 06.1996

Medical Assisting - Medical

MTI Business College of Stockton, Inc

Skills

  • Medical terminology knowledge
  • Insurance Verification
  • Understanding of medical terms
  • Effective communication skills
  • Insurance procedures
  • Data Entry
  • Insurance information oversight
  • Proficiency in Availity, Evicore, Sutter, AllCare, Medi-Cal, Health Plan of San Joaquin and several others.
  • Issue Research
  • Medical Terminology
  • Critical thinking abilities
  • Strong Organization

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Jennifer JohnsonFinancial Institution