Michele Belbusti
Northford,CT
Summary
Experienced medical assistant with expertise in clinical supervision and staff management. Proven track record of implementing training programs to improve team efficiency and elevate patient care standards. Strong leadership abilities and skilled at resolving conflicts in fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Zadie Kenkare Internal Medicine
06.2022 - 06.2025
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Responded to crisis situations with calm and professional approach to optimize support.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
- Developed and monitored budget for clinical operations, ensuring optimal resource allocation and financial health.
- Enhanced patient experience with development and implementation of patient-centered care initiatives.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Utilized various outcome measures in order to evaluate the effectiveness of interventions and adjust treatment plans as necessary.
- Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
- Developed improvement plans to solve problems and improve lagging areas.
- Fostered collaborative environment, encouraging interdisciplinary teamwork to enhance patient outcomes.
- Coordinated with healthcare providers and external partners to offer comprehensive care solutions, addressing all aspects of patient health.
Medical Assistant
Northeast Medical Group/YNHH
08.2009 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Education
Medical Assistant Program - Medical Assisting
Branford Hall Career Institute
Branford, CT12-2008
Skills
- Clinical assessment/Clinician Supervised Triage
- Suicide risk assessment/Clinician-supervised Behavioral Health
- Progress monitoring
- Patient health education
- Chronic disease management
- Clinical skills
- Patient care assessment
- Medical clinical procedures
- Clinical instruction
- Patient education
- Medical records management
- HIPAA
- EMR / EHR
Certification
- PT - Phlebotomy Technician
Certified by National Phlebotomy Association
Timeline
Clinical Supervisor
Zadie Kenkare Internal Medicine
06.2022 - 06.2025
Medical Assistant
Northeast Medical Group/YNHH
08.2009 - 06.2022
Medical Assistant Program - Medical Assisting
Branford Hall Career Institute
Similar Profiles
Younis SamaraYounis Samara
Research Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo UniversityResearch Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo University
Lolita FoxLolita Fox
Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)
Eesha ChitneniEesha Chitneni
Tele-rotator at Dr. Abdulhassan Saad, Internal Medicine and Addiction MedicineTele-rotator at Dr. Abdulhassan Saad, Internal Medicine and Addiction Medicine
Timothy Browne JrTimothy Browne Jr
Material Handler Level 2 at Honeywell IntMaterial Handler Level 2 at Honeywell Int
Kimberly MuravnickKimberly Muravnick
Assistant Store Manager at Stop & Shop SupermarketAssistant Store Manager at Stop & Shop Supermarket