Michele Bergen
Covington,USA
Summary
Master's-prepared healthcare professional with over 25 years of experience prepared to excel in pivotal leadership role. Strong focus on team collaboration and adapting to ever-evolving healthcare needs.
Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
1
1
Certification
18
18
years of professional experience
Work History
RN Nurse Navigator
Ascension St. Vincent Williamsport Hospital
06.2024 - Current
- Coordinated comprehensive care plans for diverse client needs, ensuring seamless service delivery.
- Conducted thorough assessments to identify client challenges and appropriate resources.
- Facilitated communication among multidisciplinary teams to enhance client support and outcomes.
- Developed and implemented strategies to improve service accessibility for clients in need.
- Advocated for clients by connecting them with community resources and services tailored to their needs.
- Monitored program effectiveness, recommending improvements based on client feedback and outcomes.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Registered Nurse, Emergency Department
Ascension St. Vincent Williamsport Hospital
04.2023 - Current
- Delivered high-quality patient care in critical access emergency department environment.
- Educated patients and families on discharge instructions and follow-up care plans.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Assessed and prioritized patient conditions to ensure timely interventions.
- Collaborated with multidisciplinary teams to coordinate efficient treatment plans.
- Implemented evidence-based protocols to enhance patient safety and outcomes.
Critical Care Travel Nurse
Aya Healthcare
03.2021 - 02.2023
- Administered critical care treatments and medications in high-pressure environments.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Monitored and assessed patients' vital signs, responding promptly to changes in condition.
- Educated patients and families on post-discharge care and recovery strategies.
- Advocated for evidence-based practices to improve patient outcomes in critical care settings.
- Reduced complications in critically ill patients through diligent monitoring and timely interventions.
- Demonstrated expertise in utilizing various types of medical equipment required for monitoring critically ill patients closely.
- Provided compassionate and empathetic support for patients and their families during difficult times, fostering trust and open communication.
Critical Care Registered Nurse
Franciscan Health System
04.2018 - 09.2024
- Performed patient treatment according to urgency of condition while multitasking and delegating treatment needs to qualified staff to ensure effective and safe care to promote better outcomes
- Assessed and managed various patient treatments for numerous patient diagnosis from sepsis to acute respiratory distress
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes
- Guided and educated patients and caregivers on diagnoses, disease management, preventative measures, medication use and self-care to foster consistency in care administration
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery
- Precepting and mentoring of novice nurses and patient care technicians
Rapid Response Nurse/STAT RN
Carle Foundation Hospital
09.2014 - 01.2018
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
- Conducted patient assessments and diagnostic tests to provide physicians with important patient information used to create focused treatment plans and manage ongoing care
- Used facility EMR system to update patient records, transmit prescriptions and transfer files
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Evaluated and adjusted life support equipment, hiring and peripheral devices providing critical assistance to fragile patients
- Coordinated with healthcare team to establish, enact and evaluate patient care plans
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines
- Trained and mentored new RNs on best practices, hospital policies and standards of care
- Mentored healthcare technicians and student nurses from both Lakeview College of Nursing and Parkland College
Cardiac Emergency Department Staff/Charge Registered Nurse
Community Heart and Vascular Hospital
11.2009 - 09.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Collaborated with doctors and staff members to ensure quality care
- Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations
Critical Care Resource Nurse
Indiana University Methodist Hospital
03.2008 - 09.2014
- Organized and managed care of patients undergoing various therapies and procedures, including intracranial pressure monitoring, intubation, and central line insertion procedures
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Updated patient charts using Cerner with data such as medications to keep records current and support accurate treatments
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
Education
MBA - Healthcare Management
Western Governors University
Salt Lake City, UT07-2016
Master of Science - Nursing Education
Western Governors University
Salt Lake City, UT03-2014
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT04-2013
Associate of Science - Nursing
Kankakee Community College
Kankakee, IL05-1998
Skills
- Highly organized and detail oriented
- Excellent communication and interpersonal skills
- Very motivated with a positive approach
- Flexible with strong adaptive skills
Certification
- Active, unrestricted Indiana RN license #28153246A
- Active, unrestricted Illinois RN license #01311327
- Certified in Basic Life Support (BLS)
- Certified in Advanced Cardiac Life Support (ACLS)
- Certified in Advanced Pediatric Cardiac Life Support (PALS)
- Certified Critical Care Registered Nurse (CCRN)
- American Association of Critical Care Nurses (AACN)
- Retired statuses: ACLS Instructor, PALS Instructor, TNS
Timeline
RN Nurse Navigator
Ascension St. Vincent Williamsport Hospital
06.2024 - Current
Registered Nurse, Emergency Department
Ascension St. Vincent Williamsport Hospital
04.2023 - Current
Critical Care Travel Nurse
Aya Healthcare
03.2021 - 02.2023
Critical Care Registered Nurse
Franciscan Health System
04.2018 - 09.2024
Rapid Response Nurse/STAT RN
Carle Foundation Hospital
09.2014 - 01.2018
Cardiac Emergency Department Staff/Charge Registered Nurse
Community Heart and Vascular Hospital
11.2009 - 09.2014
Critical Care Resource Nurse
Indiana University Methodist Hospital
03.2008 - 09.2014
Associate of Science - Nursing
Kankakee Community College
Bachelor of Science - Nursing
Western Governors University
Master of Science - Nursing Education
Western Governors University
MBA - Healthcare Management
Western Governors University