Overview
Work History
Timeline
Hi, I’m

Michele Boeckman

El Monte,CA
Michele Boeckman

Overview

10
years of professional experience

Work History

Circle K
West Covina, CA

Team Leader/Assistant Manager
05.2021 - 06.2025

Job overview

  • Monitored and analyzed key performance indicators (KPIs) to identify areas for improvement and implemented corrective actions
  • Maintained up-to-date knowledge of industry trends, customer preferences, and competitors' offerings to provide informed recommendations
  • Developed and maintained positive relationships with key clients/customers through regular communication and proactive problem-solving
  • Assisted in managing departmental budget by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation
  • Developed comprehensive training manuals/guides for new hires covering company policies/procedures as well as product/service knowledge.

7-Eleven
Las Vegas, NV

Senior Sales Associate
11.2015 - 04.2021

Job overview

  • Managed cash handling procedures, ensuring accuracy in cash register transactions and accountability for all funds
  • Helped launch the 7 Now program in Las Vegas, NV
  • Maintained up-to-date knowledge of product offerings, pricing information, promotions, and company policies to provide accurate information to customers
  • Maintained a clean and organized sales floor at all times to enhance the shopping experience for customers
  • Demonstrated strong leadership skills by fostering a positive work environment that encouraged teamwork, collaboration, and professional growth

Timeline

Team Leader/Assistant Manager
Circle K
05.2021 - 06.2025
Senior Sales Associate
7-Eleven
11.2015 - 04.2021

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Michele Boeckman