Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Bogle

Hatley,WI

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

It is my goal to seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I do realize I have much to learn and may be unqualified at this time, however I make up for that by having an intense passion to learn and enjoy the process and the challenges ahead.

Thank you for your time and opportunity to interview .

Michele Bogle

Overview

19
19
years of professional experience

Work History

Warehouse Worker

Fabick Cat
02.2023 - Current
  • Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
  • Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
  • Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
  • Supported successful supply chain operations by accurately receiving inbound shipments from vendors.
  • Utilized warehouse management system software for tracking inventory movements and maintaining accurate records.
  • Prepared necessary documentation for outbound shipments, ensuring compliance with carrier requirements and regulations.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
  • Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within warehouse setting.
  • Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.
  • Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Received and processed warehouse orders using handheld scanner.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Currently training to further knowledge of position by learning to process cores , returns and warranty items.
  • Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Collaborated with other departments to resolve potential incoming shipment issues.

Manager

GPM Investments
07.2022 - 02.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Customer Service Representative

Harters Fox Valley Disposal
04.2022 - 07.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise delivery
  • Fielded customer questions regarding available merchandise, sales, current prices
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.

Shippimg & Recievingl

Vortex Tool
03.2021 - 07.2022
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Processed and restocked returns.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • processed tools for sharpening from local businesses
  • created work orders and processed PO's for proper record keeping.
  • dealt with local businesses and processing their items weekly for repair or sharpening
  • Shipped products to customers for retail sales


Manager

Riiser Fuels
04.2016 - 03.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Directed staff and managed annual capital budget.

CNA

Applegate Terraces
09.2014 - 04.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Customer Service

Art, Books & Banter 614 Third street
06.2013 - 10.2014
  • Answered customer questions regarding store merchandise, 
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Cleaned and organized the store, including the checkout desk and displays.

Cerified Nursing Assistant

Renaissance Assisted Living
09.2013 - 06.2014
  • Passed Medication as well as reordered supplies needed Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Reported any unusual circumstances in the patients' condition or environment.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Member in good standing with Nurse Aide Registry.
  • Monitored expiration of medical supplies and medications.

Area replacement employee

Domtar
06.2011 - 09.2013
  • Accurately read, understood, and carried out written instructions.
  • Attended monthly safety meetings to ensure machine operation safety.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Ensured timely response in picking and packing of reorders.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Promoted shop safety by working in a safe manner.
  • Picked up incoming stock and delivered materials to designated locations.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Reported all equipment failures and malfunctions to supervisor.
  • Sorted cargo before loading and unloading.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Loaded products weighing up to 6000+?pounds onto trailers for delivery.

Certified Nursing Assistant

Applegate Terrace Assisted Living
09.2008 - 06.2011
  • Followed infection control procedures.
  • Administered medications.
  • Assisted patients with daily functions.
  • Provided all daily living tasks to enhance quality of life for elderly patients.

Certified Nursing Assistant

Morning Star Group Home
06.2007 - 09.2008
  • Administered medications.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained a clean, healthy and safe environment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
  • Documents objective data and routine aspects of patient care.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
  • Member in good standing with Nurse Aide Registry.
  • Monitored expiration of medical supplies and medications.

Certified Nursing Assistant

MountView Nursing Home
10.2006 - 05.2007
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted with patient transfer and ambulation.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Provided a comforting and soothing environment.

Manager

Curves Mosinee WI
06.2005 - 07.2006
  • Explained exercise modifications and contraindicated movements to participants with a history of injury.
  • Cultivated positive relationships with participants by interacting with them during group fitness classes.
  • Promoted fitness center programs such as the youth and adult swim team programs.
  • Explained the use of exercise equipment to all participants, prioritizing safety at all times.
  • Greeted all members in a professional and friendly manner.
  • Immediately reported any damaged or broken equipment.
  • Conducted 1]staff meetings and trainings each month.
  • Interviewed job candidates and made staffing decisions.
  • Generated repeat business through exceptional customer service.

Education

Technical Diploma - CNA

North Central Technical College
Wausau, WI

Certified Nursing Assistant -

North Central Technical College
Wausau, WI

High School Diploma -

Dallastown Area High School
Dallastown, PA
1989

Skills

  • Customer-oriented
  • Active listening skills
  • Credit card transactions
  • Retail sales
  • Computer literate
  • Upselling techniques
  • Stocking
  • Skilled problem solver
  • Personable
  • Motivated team player
  • Good communication skills
  • Motivated team player
  • Employee relations
  • Good communication skills
  • Material handling
  • Hard working and self-motivated
  • Fast learner
  • Forklift operation
  • Material handling
  • Inventory management

Timeline

Warehouse Worker

Fabick Cat
02.2023 - Current

Manager

GPM Investments
07.2022 - 02.2023

Customer Service Representative

Harters Fox Valley Disposal
04.2022 - 07.2022

Shippimg & Recievingl

Vortex Tool
03.2021 - 07.2022

Manager

Riiser Fuels
04.2016 - 03.2021

CNA

Applegate Terraces
09.2014 - 04.2016

Cerified Nursing Assistant

Renaissance Assisted Living
09.2013 - 06.2014

Customer Service

Art, Books & Banter 614 Third street
06.2013 - 10.2014

Area replacement employee

Domtar
06.2011 - 09.2013

Certified Nursing Assistant

Applegate Terrace Assisted Living
09.2008 - 06.2011

Certified Nursing Assistant

Morning Star Group Home
06.2007 - 09.2008

Certified Nursing Assistant

MountView Nursing Home
10.2006 - 05.2007

Manager

Curves Mosinee WI
06.2005 - 07.2006

Technical Diploma - CNA

North Central Technical College

Certified Nursing Assistant -

North Central Technical College

High School Diploma -

Dallastown Area High School

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Michele Bogle