Michele Bolach
Nursing
Westminster,CO
Summary
Experienced and proactive professional that is highly motivated to take on new opportunities in the field of healthcare or outside of healthcare. Expert in regulatory compliance and process improvement. Uses independent decision-making skills and sound judgement to positively impact company success. Composed and resilient amidst challenging circumstances. Adept at working effectively in a remote or hybrid setting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Employee Health Process Program Manager
Intermountain Health
04.2021 - Current
- Collaborated with cross functional teams and vendors to develops streamlined processes
- Provided guidance and supported team members in order to achieve targets within defined deadlines.
- Facilitated training to educate end users in understanding the why the program is designed to achieve metrics and outcomes.
- Designated Employer Representative for drug testing program.
- Policy writer.
- Manage nurses in developing their skills to provide ultimate care to our employees to keep them safe so that they may provide care to ur patients.
Director of Employee Health & Medical Leave Team
SCL Health
10.2015 - 04.2021
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Streamlined processes to be consistent across the facilities.
- Implemented an Employee Health electronic medical record system.
- Policy writer.
- Participated on the Covid Incident command team and managed Covid Employee Health processes for the facilities.
Medical Leave Team Manager
SCL Health
07.2013 - 10.2015
- Coordinated team collaboration to share ideas and build best practices.
- Delivered regular team meetings for aligned work towards common goals.
- Moved from inhouse management to Vendor assistance allowing us to decrease the number of personnel to perform internal functions.
- Ensured compliance with regulatory requirements and industry standards.
- Listened to customer feedback to develop process improvements to develop a stronger program.
Nurse Case Manager Occupational Health
SCL Health
04.2012 - 07.2013
- Assessed and evaluated onsite worker compensation injuries independently and with Occupational Medical Director.
- Managed and implemented annual respirator fit testing, health surveillance, and flu shots.
- Maintained employee required immunizations.
Case Manager & Manager of Medical Leaves
Reed Group
04.2007 - 04.2012
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Workers Compensation Nurse Case Manager
Pinnacol Assurance
05.1998 - 08.2007
- Facilitated referrals between providers and specialist as needed.
- Analyzed data from sources including claims information, job functions, imaging and laboratory results, and medical history to develop effective care plan resulting in early return to work.
- Participated in interdisciplinary team meetings to coordinate care for complex cases.
Education
Bachelor of Science - Nursing
Tulsa University
Tulsa, OKSkills
- Problem-Solving
- Detail Oriented
- Customer Service
- Process Improvement
- Critical Thinking
- Interpersonal Skills
- Flexible and Adaptable
- Team player
- Case Manager
- Medical Leave Management
- Workers Compensation Management
- Regulatory Compliance (OSHA, CDC, ADA/EEOC, HIPPA)
Certification
- Certified Case Management (CCM)
- BLS - CPR
Timeline
Employee Health Process Program Manager
Intermountain Health
04.2021 - Current
Director of Employee Health & Medical Leave Team
SCL Health
10.2015 - 04.2021
Medical Leave Team Manager
SCL Health
07.2013 - 10.2015
Nurse Case Manager Occupational Health
SCL Health
04.2012 - 07.2013
Case Manager & Manager of Medical Leaves
Reed Group
04.2007 - 04.2012
Workers Compensation Nurse Case Manager
Pinnacol Assurance
05.1998 - 08.2007
Bachelor of Science - Nursing
Tulsa University