Michele Bossert
Fairplay,CO
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
39
39
years of professional experience
Work History
Kitchen Manager
Upper Blue Elementary
10.2023 - 01.2025
- Ran cash register and maintained students accounts
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Deputy Clerk
Summit County Government
06.2021 - 06.2023
- Process all motor vehicle transactions including renewals and titles
- Provided customer service to all customers in the Clerk and Recorder
- Assisted in local elections
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
Teller
TBK Bank
12.2020 - 01.2022
- Responsible for providing prompt and accurate financial transactions in accordance with the Bank's policies and procedures
- Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Restaurant Shift Manager
Noodles & Company
01.2018 - 01.2022
- Serve customers in eating places that specialize in fast/casual service and carry-out food
- Accept payment from customers, and make change as necessary
- Request and record customer orders, and compute bills using cash registers
- Notify kitchen personnel of shortages or special orders
- Clean and organize eating, service, and kitchen areas
- Distribute food to guest
- Wash dishes, glassware, and silverware after meals
- Provide caterers with assistance in food preparation or service
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Establish standards for personnel performance and customer service
Inventory Control Specialist
Bed, Bath and Beyond
06.2018 - 06.2020
- Engage customers in a courteous, helpful, and respectful manner
- Process customer transactions
- Collect and processes payment for customer and enters into register system
- Oversee price and sign integrity of the store
- Apply new price changes and new promotional pricing
- Converting entire store to Non-label pricing
- Perform additional duties such as stocking, freight processing and cart removal
Maintenance Administrative Assistant
Vail Resorts
06.2007 - 06.2010
- Obtain customer's names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms
- Prepare invoices, shipping documents, and contracts
- Receive and respond to customer complaints
- Check inventory records to determine availability of requested merchandise
- File copies of orders received, or post orders on records
- Adjust inventory records to reflect product movement
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs
- Prepare work orders for the daily personnel schedules
Maintenance Administrative Assistant
Beaver Run
10.2003 - 06.2007
- Provided administrative support for department managers. Managed administrative tasks including billing, work orders, and general office duties
- Other duties included typing, filing, data input, as well as phone and radio communication
- Maintained accurate records of all licenses, certifications, permits, and warranties related to facility equipment and systems.
- Expedited repair services with prompt troubleshooting assistance to ensure minimal disruption to daily operations.
Engineering Administrative Assistant
Sperry Marine
01.1998 - 07.2003
- The engineering administrative department provided duties to include data entry, filing, answering phones, and any other administration duties
- Safeguarded sensitive information through stringent adherence to data security protocols when handling confidential documents or communications.
- Managed project documentation for improved organization and timely completion of tasks.
- Supported quality assurance efforts through meticulous review of engineering request
Bank Teller
Nation Bank
06.1996 - 06.1998
- Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks and series E bonds; answering questions in person or on telephone; referring to other bank services
Sergeant, Accounting and Finance
US Air Force
10.1985 - 06.1995
- Use computers for various applications, database or word processing
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
Education
Associate of Applied Science - Accounting and Finance
Community College of the Air Force
Hampton, VA07.1995
Skills
- Computers and Electronics
- Cash Handling/deposits
- Inventory control
- Administrative operations
- Multitasking and organization
- Exceptional custom
- Maintenance scheduling
- Accounting and finance policies
- Document preparation
Timeline
Kitchen Manager
Upper Blue Elementary
10.2023 - 01.2025
Deputy Clerk
Summit County Government
06.2021 - 06.2023
Teller
TBK Bank
12.2020 - 01.2022
Inventory Control Specialist
Bed, Bath and Beyond
06.2018 - 06.2020
Restaurant Shift Manager
Noodles & Company
01.2018 - 01.2022
Maintenance Administrative Assistant
Vail Resorts
06.2007 - 06.2010
Maintenance Administrative Assistant
Beaver Run
10.2003 - 06.2007
Engineering Administrative Assistant
Sperry Marine
01.1998 - 07.2003
Bank Teller
Nation Bank
06.1996 - 06.1998
Sergeant, Accounting and Finance
US Air Force
10.1985 - 06.1995
Associate of Applied Science - Accounting and Finance
Community College of the Air Force
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