Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Michele Boudreaux

Marrero,LA

Summary

Dedicated military veteran and professional with expertise in leading the Human Resource and Business Management function. Committed to meeting the needs of the workforce. Proven track record of success with a strong work ethic, attention to detail, and exceptional leadership skills to drive organizational growth and employee satisfaction. Experience in managing diverse teams and implementing strategic HR initiatives positions me well to contribute to the success of any organization. Accomplished Director of Human Resources with more than 18 years developing managers and supervisors through extensive training processes. Excellent knowledge of policy development and enforcement to protect and support both employers and employees. Dedicated and personable with extensive training in conflict-resolution techniques and positive work culture development.

Overview

15
15
years of professional experience

Work History

Human Resource Director

Lighthouse Louisiana
03.2019 - 05.2023
  • Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives
  • Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, succession planning, employee relations and retention, AA/EEO compliance, and labor relations
  • Manages human resources operations by recruiting, orientation, and training staff
  • Assists executive management in the annual review, preparation and administration of the organization's wage and salary program
  • Coordinates and conducts exit interviews to determine reasons behind separations
  • Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances
  • Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating organization values
  • Processed employee claims involving performance issues and harassment.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
  • Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
  • Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
  • Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
  • Created succession planning initiatives to identify high-potential employees and prepare them for leadership roles within the organization.
  • Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
  • Conducted company-wide town hall meetings to convey updates.

Independent Human Resource Consultant

Self-Employed
09.2017 - 03.2019
  • Assisting companies with HR policies and recruiting initiatives
  • Implementing new hire practices and talent
  • Creating Human Resource departments to ensure companies are in compliance of all federal and state guidelines
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Coordinated successful employee engagement events promoting team building and enhancing company culture values.
  • Spearheaded change management efforts during organizational restructuring periods, easing transitions for affected employees.
  • Managed benefits administration processes effectively while maintaining cost controls and maximizing value for employees.
  • Developed customized training programs tailored to individual needs, boosting overall employee performance.
  • Conducted regular HR policy updates keeping up-to-date with best practices minimizing legal exposure.

Human Resource Manager

Performance Food Group
12.2014 - 08.2017
  • Talent assessment and acquisition of senior leadership team
  • Succession planning and improving bench strength through development or recruiting talent
  • Employee relations expertise and coaching/mentoring to Presidents and HR VPs
  • Human Resources program development, implementation, and compliance
  • Training and development
  • Managing all aspects of new hire processes, on boarding and talent acquisition with technical colleges
  • Analyzes results of comparison and surveys and develops specific recommendations for review by management
  • Handled all open enrollment processes and mid-year changes
  • Lead annual enrollment project while taking ownership of all operational activities (system testing, vendor partnership, communication reviews, payroll validation, interface testing, etc.)
  • Create strong and robust partnerships with all carriers for health and welfare, defined benefits, and defined contribution plans that promote fast resolutions to issues in administration
  • Devised hiring and recruitment policies for 300-employee company.

Human Resource Business Partner

Marquette Transport
06.2011 - 08.2014
  • Led the recruiting function including attracting qualified candidates and the completion of their initial on-boarding
  • Strong benefit management ensuring benefits and leave programs are meeting the needs of the Company
  • Employee Relations functions handling harassment/discrimination investigations, terminations, exit interviews, acts as a coach/consultant to the business
  • Maintain and communicate metrics with Leadership Team on bi-monthly basis
  • Benefits management to include developing new benefits programs and open enrolment processes
  • Working with brokers to create a relationship with vendors

Human Resource Coordinator

AEP River Operation
12.2007 - 05.2011
  • Maintains documents and records to ensure compliance with all applicable federal, state and local regulations
  • New hires/rehires - Assist with the processing of all new hires
  • Paperwork control, review and scanning
  • Scan, file and control all personnel files in Fortis
  • Track all new hire drug testing and physical results
  • Ensuring employees are eligible for benefits and enrolling them into company benefit programs
  • Terminations - Generate employee separation report and distribute through proper personnel
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

Education

Masters of Science - Business Management/Human Resources

University of Phoenix
New Orleans, LA
06.2017

Bachelor of Science - Business Management/Human Resource Management

University of Phoenix
New Orleans, LA
02.2013

Associate in Arts - Business

University of Phoenix
New Orleans, LA
11.2011

Skills

  • Reporting & Compliance
  • Employee Policy Development
  • Benefits Administration
  • Succession Planning
  • Employee Relations
  • Multiple HRIS Systems
  • Compliance
  • Payroll Management
  • Recruitment Strategies
  • Labor Relations
  • Employee Engagement

Timeline

Human Resource Director

Lighthouse Louisiana
03.2019 - 05.2023

Independent Human Resource Consultant

Self-Employed
09.2017 - 03.2019

Human Resource Manager

Performance Food Group
12.2014 - 08.2017

Human Resource Business Partner

Marquette Transport
06.2011 - 08.2014

Human Resource Coordinator

AEP River Operation
12.2007 - 05.2011

Masters of Science - Business Management/Human Resources

University of Phoenix

Bachelor of Science - Business Management/Human Resource Management

University of Phoenix

Associate in Arts - Business

University of Phoenix

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Michele Boudreaux