Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Boylan

Fort Lauderdale

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker.

Overview

10
10
years of professional experience

Work History

Office Coordinator

Viewpoint Cabinetry
09.2022 - 10.2023
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Hair Salon Owner

Hair By Michele
03.2018 - 03.2020
  • Maintained a clean, safe, and welcoming salon environment for clients and staff members.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Resolved guest complaints about service or style.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.

Office Manager

Lucida Treatment
08.2013 - 11.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure outstanding balances were being maintained.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Working on Salesforce CRM software
  • Maintaining patient file, documenting the patient records.

Education

Cosmetologist - Hair Design

Hair Design Institute
Boynton Beach, FL
06.2011

Skills

  • Customer Service
  • Multitasking abilities
  • Relationship Building
  • Data Entry
  • Project Management
  • Effective communication

Timeline

Office Coordinator

Viewpoint Cabinetry
09.2022 - 10.2023

Hair Salon Owner

Hair By Michele
03.2018 - 03.2020

Office Manager

Lucida Treatment
08.2013 - 11.2014

Cosmetologist - Hair Design

Hair Design Institute

Similar Profiles

CREATE PROFILE
Michele Boylan