Michele Britt
North Port
Summary
Dynamic professional with experience at HearUSA, excelling in client assistance and office organization. Proven ability to enhance customer service through effective communication and product knowledge. Skilled in inventory management and team collaboration, consistently ensuring a well-stocked and efficient workspace while training new staff to uphold high service standards.
Overview
13
13
years of professional experience
Work History
CES
HearUSA
Port Charlotte
10.2011 - Current
- Prepared correspondence, reports, invoices and other documents as requested.
- Organised workstations and ensured that they were well stocked with necessary supplies.
- Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.
- Scanned documents into electronic format for secure storage and easy access.
- Maintained cleanliness of the facility including sweeping, mopping, dusting, vacuuming and wiping down surfaces as needed.
- Assisted customers with selecting appropriate pieces for their individual needs, budgets, styles.
- Assisted in the training of new CES's
- Phones, faxes, bank deposits, and other general office work.
- Assist when needed to cover phones and scheduleing for other offices.
- Assist client's with their needs.
Education
High School Diploma -
ST. Joseph High School
Brooklyn, NY06-1983
Skills
- Inventory management
- Communication skills
- Problem solving
- Client assistance
- Customer service
- Team collaboration
- Office organization
- Product knowledge
Timeline
CES
HearUSA
10.2011 - Current
High School Diploma -
ST. Joseph High School
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