Michele Brown
Human Resources Generalist
Hoschton,Georgia
Summary
Focused MBA graduate with several years of experience in human resource and executive department. Dependable, dedicated and knowledgeable in effectively managing employee information and resolving personnel issues. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Executive Assistant
Boys And Girls Clubs Of Lanier
Gainesville, GA
05.2021 - Current
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Developed and maintained automated alert systems for important deadlines.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Implemented internal HR processes, LOA and recruiting procedures, including: classification of positions, interviews, and applicant tracking system
- Administered on-boarding process for new employees and new-hire orientation program. Assisted in the development of training programs.
Coordinator
Berean Christian Church Gwinnett
Snellville, GA
01.2014 - Current
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Created training curriculum for upcoming leaders using relevant modules.
- Oversees growth and development of potential ministerial candidates.
- Facilitated on-boarding for new ministerial candidates, new orientations and training, scheduling and conducting interviews, creating volunteer schedules, and managing all correspondence.
Coordinator
Hopewell's Mercy Ministry
Norcross, GA
01.2007 - 12.2013
- Assisted various aspects of administrative duties within a local outreach ministry.
- Partnered with vendors for volunteers and donations.
- Organized programs to increase donations and volunteer assistance by 50%.
- Worked with 20-30 team members to produce and create efficient solutions to meet the needs of the ministry.
- Oversaw various aspects of the ministry including event coordination and updating ministry calendar
- Maintained Word press site.
- Customized spreadsheet to maintain financial statement.
Education
BBA - Business Administration
Belhaven University
Jackson, MS 01.2015 - 05.2019
MBA - Business Administration
Belhaven University
Jackson, MS 09.2019 - 08.2021
Skills
Business administration
undefinedAccomplishments
- Identified process improvements and proactively solved issues by creating strategic action plans.
- Analyzed customer issues, developed paths of communication, and provided updates to senior management regarding resolutions or escalated support.
- Drove key performance indicators (KPIs) by executing a plan, delivering excellent customer service, and training / coaching colleagues.
- Efficiently managed 50 accounts and oversaw internal deadlines on account records and client data. Successfully entered confidential data into system.
- Hired / trained and coached staff, and created a curriculum praised for increasing cognitive and social growth by 25%. Managed and oversaw all Accounts Payable / Accounts Receivable.
Timeline
Executive Assistant
Boys And Girls Clubs Of Lanier
05.2021 - Current
MBA - Business Administration
Belhaven University
09.2019 - 08.2021
BBA - Business Administration
Belhaven University
01.2015 - 05.2019
Coordinator
Berean Christian Church Gwinnett
01.2014 - Current
Coordinator
Hopewell's Mercy Ministry
01.2007 - 12.2013
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