Summary
Overview
Work History
Education
Skills
Training And Certificates
References
Timeline
Generic

Michele Brunelle

82 Waverly Lane, Palm Coast,Florida

Summary

Dynamic leader with a proven track record of inspiring teams to achieve exceptional performance. Experienced ex-restaurant owner with expertise in food and beverage management. Proficient in multitasking, staff training, and recruitment, resulting in improved customer service and satisfaction. Actively pursuing opportunities to apply leadership and operational skills in new environments.

Overview

26
26
years of professional experience

Work History

Sales Associate

Dollar General
Palm Coast, Florida
04.2025 - Current
  • Accurately processed transactions using point-of-sale systems.
  • Maintained cleanliness and organized merchandise displays to enhance shopping experience.
  • Collaborated with team members to improve overall store operations.
  • Greeted customers, delivering exceptional service and support.

Restaurant Owner

Wayland Square Diner
Providence, RI
05.2011 - 10.2024
  • Recruit, hire, train, and coach 12-14 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards. (Front of house & back of house)
  • Responsible for overseeing payroll and managing all expense-related activities, including employee compensation, food procurement, and operational costs associated with the diner.
  • Achievements and Awards: ‘Have a Cabinet in RI, Travel Channel, Bizarre Foods’

HR Generalist

Xerium Technologies Inc
Westborough, MA
10.2008 - 10.2011
  • Provided HR support across multiple locations, managing new hire and termination processes and advising on payroll, benefits, and employee issues.
  • Administered employee benefits in collaboration with vendors, including Medical and Dental Insurance, Workers’ Compensation, and COBRA.
  • Entered and maintained employee data in HRIS and vendor systems, including Delta Dental, BlueLinks, and ADP.
  • Managed the Corporate Travel Program, supporting executives and staff needs.
  • Prepared monthly benefit cost allocations and chargeback reports for management.
  • Processed short-term disability, FMLA, and Workers’ Compensation claims, including monitoring and reporting on employee benefits during leaves.
  • Participated in the recruitment process, including job postings, candidate selection, and processing job offers.
  • Conducted background checks, drug screenings, and motor vehicle record checks.

Boutique Owner

City Chic
West Boylston, MA
10.2006 - 07.2008
  • Supervised three sales people while managing a fashion boutique. Handled marketing, merchandising, inventory, buying and pricing, bookkeeping, scheduling, payroll, and training staff.

Associate Director, Financial Aid

Massachusetts Bay Community College
Wellesley, MA
01.2004 - 01.2006
  • Assisted the Financial Aid Director with the management of the Financial Aid Office, filled in for the Director whenever absent, managed scheduling and payroll for staff, and supervised five associates.
  • Managed the Pell Grant Program and FFELP Loans. Monitored compliance with Federal and State Financial Aid Regulations. Trained staff on eligibility guidelines and awarding Financial Aid.

Associate Director, Financial Aid

Quinsigamond Community College
Worcester, MA
01.2000 - 01.2004
  • Assisted Associate Dean of Enrollment Services with management of the Financial Aid Office.
  • Managed all aspects of the college’s Federal Direct Student Loan Program, FFELP Plus Loans, TERI, Alternative Loans, and Federal Work-Study Program.
  • Supervised, Trained, and mentored a staff of seven.

Education

BACHELOR OF ARTS - SOCIOLOGY

FRAMINGHAM STATE UNIVERSITY
FRAMINGHAM, MA

Skills

  • Point-of-sale systems
  • Customer service
  • Visual merchandising
  • Inventory management
  • Sales techniques
  • Team collaboration
  • Staff training
  • Payroll administration
  • Employee recruitment
  • Exceptional customer service
  • Inventory tracking
  • Expense management

Training And Certificates

  • Certified Food Safety Manager, National Registry of Food Safety Professionals, 04/26
  • Employee Benefits Administration Training, Xerium Technologies
  • Human Resources Training and HRIS Training, Xerium Technologies

References

References available upon request.

Timeline

Sales Associate

Dollar General
04.2025 - Current

Restaurant Owner

Wayland Square Diner
05.2011 - 10.2024

HR Generalist

Xerium Technologies Inc
10.2008 - 10.2011

Boutique Owner

City Chic
10.2006 - 07.2008

Associate Director, Financial Aid

Massachusetts Bay Community College
01.2004 - 01.2006

Associate Director, Financial Aid

Quinsigamond Community College
01.2000 - 01.2004

BACHELOR OF ARTS - SOCIOLOGY

FRAMINGHAM STATE UNIVERSITY

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