Michele Bull

• Monitored court proceedings for adherence to legal procedures and rules by attorneys and litigants.
• Reviewed legal documents and memos to make determinations on pre-trial issues, motions and final rulings.
• Met with litigants' legal counsel to discuss and decide on objections, pretrial motions, discovery issues and evidence.
• Determined proper sentencing, monetary fees and damages to be paid on basis of case facts and established guidelines.
• Used Microsoft Word and other software tools to create documents and other communications.
• Skilled in process adherence, negotiation, and implementing appropriate remedies. Well-versed in documentation, follow through, and follow up.
• Successfully elected to my third four year term of office in 2021.

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
• Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Built and maintained positive relationships with diverse stakeholders.
• Demonstrated consistent track record of overachieving sales quotas.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.

Developed a research strategy and implementation plan to create a national contracts and federal ERATE program to support business acquisition in the public sector and education verticals.

Expertly skilled at identifying the right opportunities that align with core sales objectives. Well versed in reading bid language, understanding risk tolerance, and formulating a strategy that results in a win. Capable of seeing both short term and long term company goals and understanding how bid and contract opportunities support those objectives.

Wrote the winning bid response to help the company achieve its first national contract award for their refurbished product line in 2010, and a second contract award in 2011.

Successfully responded to each opportunity for renewal on both national contracts, and was able to expand both to include new product lines. Annual contract revenue exceeded $2M.

Created and implemented a responsible monthly reporting process of sales revenue to both contracts and leadership. Worked with accounting to ensure contract payments were timely and accurate.

Created and maintained relationships with contract vendors allowing for easier negotiation of contract terms on a daily basis and ensuring annual contract renewal status in the process.

Implemented and managed the Federal ERATE program. Managed all program requirements and annual certifications. Implemented a document retention process to ensure compliance with retention rules.

Established a streamlined process for standard bid responses. Responsible for all aspects including bid strategy, bid language review, and timely bid responses.

Worked one on one and with sales teams to ensure contract compliance through training sessions, email reminders, and website training.

Established relationships at every level of management and across departments within the organization to ensure timely bid submission, compliance, and NET30 payment.

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Consistently exceeded monthly sales quotas by pursuing leads and expanding prospect list.
• Monitored market activity and quoted pricing to maintain healthy profit margins.
• Negotiated prices, terms of sale and service agreements.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.

• Handled customer relations issues, enabling quick resolution and client satisfaction with their communication strategies.
• Improved post-sales processes to streamline customer acquisition and onboarding strategies for service implementation.
• Produced contracts, reports, letters, and proposals for clients.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Identified opportunities for growth and collaborated with sales teams to reach sales goal.
• Traveled domestically and internationally to meet with global account customers to ensure client satisfaction and to resolve contract issues.
• Worked internally to manage the contract implementation process for OneNet accounts in a timely and accurate manner.