Michele Calcaterra
Shelby Twp,MI
Summary
Motivated and results-driven Human Resources professional with 2 years of experience, including a comprehensive HR internship covering key functions such as onboarding, benefits support, employee relations, and administrative tasks. Known for strong communication and interpersonal skills, with a proven ability to build positive relationships with employees and leadership. Quick to learn new systems and adaptable to a variety of HR environments. Passionate about contributing to positive workplace culture and supporting HR operations.
Overview
2
2
years of professional experience
Work History
HR Intern
Bosch
11.2023 - Current
- Promptly resolve employee inquiries (emails or phone calls) regarding a broad range of HR topics as a call center team member.
- Valued contributor to the development and enhancement of HR AI chatbots and eFile bots, including testing, auditing, updating information, and gathering feedback.
- Provide support to the HR team with special projects and initiatives.
- Supported HR team with the creation of comprehensive onboarding materials.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
Server and Bartender
Brown Iron Brewhouse, Bad Brads BBQ
03.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Carried out opening, closing, and shift-change duties to keep restaurant working efficiently.
- Demonstrated reliability and consistently aimed to achieve high levels of customer satisfaction.
- Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties.
Team Member
Tim Hortons
03.2016 - 07.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester, MI08-2024
Skills
- Microsoft Office
- Google Drive
- Effective Communicator
- Compliance Knowledge
- Data entry
- Customer Service
- HRIS Proficiency (ADP, SAP)
- Multitasking
- Time Management
Timeline
HR Intern
Bosch
11.2023 - Current
Server and Bartender
Brown Iron Brewhouse, Bad Brads BBQ
03.2022 - 08.2024
Team Member
Tim Hortons
03.2016 - 07.2018
Bachelor of Science - Human Resources Development
Oakland University
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