Michele Cannon
TULL,AR
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sale Associate position. Ready to help team achieve company goals.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
CO-Founder of Non-profit Organization
Freedom 4 Life/Broken Chain Ministry
08.2014 - 10.2023
- Established strategic, results-driven solutions with proven ability to create new organizations, spearhead change, and conceptualize and execute innovative, sustainable initiatives.
- Compassionate manager with excellent interpersonal and communication skills, dedicated to fostering working environment that encourages collaboration and optimizes team performance for re-entering citizens.
- Introduced strategic planning to local & surrounding counties, government & religious groups.
Lead Sales Associate
Dollar General
09.2022 - 03.2023
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
CO-Assistant Manager
Dollar General
11.2019 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored security to protect employees, customers and property.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Lead Sales Associate
Dollar General
04.2018 - 04.2019
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
Education
Some College (No Degree) - Criminal Justice
Arkansas State University-Three Rivers
Malvern, ARLPN - LPN
St. Vincent School of Practical Nursing
2 St Vincent Cir, Little Rock, AR 7220512.2002
Skills
- Inventory Control
- Relationship Building
- Customer Service
- POS System Operation
- Loss Prevention
- Sales Strategy
- Inventory and Stocking
- Teamwork and Collaboration
- Client Relationship Building
- Pricing and Labeling
- MS Office Applications
- Cash Handling
- Customer Needs Assessment
Timeline
Lead Sales Associate
Dollar General
09.2022 - 03.2023
CO-Assistant Manager
Dollar General
11.2019 - 05.2020
Lead Sales Associate
Dollar General
04.2018 - 04.2019
CO-Founder of Non-profit Organization
Freedom 4 Life/Broken Chain Ministry
08.2014 - 10.2023
Some College (No Degree) - Criminal Justice
Arkansas State University-Three Rivers
LPN - LPN
St. Vincent School of Practical Nursing
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