Michele Caravella
Store Manager
Brick,NJ
Summary
Purpose driven and self-motivated leader with extensive experience in Retail Management and Customer Service. Dedicated and eager to pursue the development of self and others, within store and throughout entire district. Manager of the Year Achievement awarded for excellence in performance.
Overview
23
23
years of professional experience
Work History
Store Manager
Starbucks Corporation
05.2015 - Current
- Staff, train and successfully run multiple high-volume drive-thru stores
- Store Manager Trainer
- Trained various Store Manager Trainees, District Manager and Assistant Store Manager
- Coach and influence Peer team on drive-thru performance
- Coach and influence neighboring district Store Manager on drive-thru performance, store operations, inventory management and back of house organization
- Mentor various Store Managers
- Help lead District in various community service opportunities, including Foodfill Food Bank Distribution Center with various food drives.
- Organize and support Big Brothers/Big Sisters of Coastal New Jersey with various fundraisers, holiday gifting to needy families in the community and school supply drives.
Barista and Shift Supervisor
Starbucks Corporation
11.2010 - 05.2015
- Prioritize management of a team in a high-volume location, delegate time sensitive tasks and perform cash handling duties while keeping guests as the core focus
- Guide and encourage others growth in skills, knowledge and work ethic using tools and resources provided
- Lead confidently with positive intentions that result in achieving sales goals, loyal guests and a motivated team.
Legal Assistant
Various Law Firms
9 1987 - 3 2015
- Responsible for all Legal Assistant duties, including preparation of all Court filing documents, Wills, Real Estate documents, Defense Litigation and Matrimonial Case Documents
- Heavy client contact and contact with Court personnel, clerks and filing managers.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries
Owner
The Grind cafe
05.2001 - 07.2007
- Owned and operated small luncheon café in downtown Point Pleasant Beach
- All responsibilities of running café, including, but not limited to: making all food, scheduling and hiring of help, maintaining all books and filing of all documents with Federal and State Governments, accounts payable
- Maintained Coffee Stand at the Blue Claws Stadium
- Supervised and maintained all aspects of running stand, employees, inventory, etc
- Prepared and hosted catered events, which duties included preparation of all food, service of food, set-up and clean-up of party, if required, supervision of servers.
Education
High School Diploma -
Brick Memorial High School
Brick, NJSecretarial and Business Courses Taken -
Skills
Highly Motivated
Coachable
Leadership
Organization
Team Player
Creativity
Volunteer Experience
- BBBS of Coastal NJ, Organize supplies needed for Volleyball Fundraiser
- BBBS of Coastal NJ, Organize and deliver holiday gifting for 25 families in our community
- BBBS of Coastal New Jersey, Organize and distribute School Supplies for underprivileged children in our community
- Fulfill Food Bank Distribution Center, Organize various food drives
- Fulfill Food Bank Distribution Center, Organize a team to help sort and distribute food at the Fulfill Food Bank Distribution Center during the holidays and various times throughout the year
Timeline
Store Manager
Starbucks Corporation
05.2015 - Current
Barista and Shift Supervisor
Starbucks Corporation
11.2010 - 05.2015
Owner
The Grind cafe
05.2001 - 07.2007
Legal Assistant
Various Law Firms
9 1987 - 3 2015
High School Diploma -
Brick Memorial High School