Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Michele Carper-Ruby

Surprise,AZ

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments with strong communication and task prioritization skills. Diligent worker specializing in process improvement, policy development, talent recruitment and retention.

Overview

17
17
years of professional experience

Work History

Caregiver

Arizona Cares
08.2021 - Current

Assisting clients in their homes with activities of daily living, including

  • bathing, dressing, grooming, toileting,
  • transferring,
  • getting to and from activities,
  • housekeeping and laundry
  • meal preparation

according to individual service plans, encouraging clients to do as much of their own care as possible.

Insurance Producer, Financial Advisor

Primerica Financial Services
12.2015 - 12.2022
  • Teaching financial literacy in the community
  • Helping families to budget, get out of debt, save money on taxes and insurance, and redirect that savings toward financial goals
  • Providing Employee Benefit solutions for small and medium size businesses
  • Licensed in multiple states.

Caregiver

Imagine Support Services
01.2018 - 01.2021

Assisting clients in their homes with activities of daily living, including

  • bathing, dressing, grooming, toileting,
  • transferring,
  • getting to and from activities,
  • housekeeping and laundry
  • meal preparation

according to individual service plans, encouraging clients to do as much of their own care as possible.

Human Resources Manager

Touchstone Health Services
01.2007 - 01.2019
  • Provided full employee life cycle services for a workforce of 300 to 500 behavioral health professionals and paraprofessionals;
  • Provided Human Resources generalist services and management consulting advising supervisors and directors on broad range of Human Resources issues;
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance with local, state, and federal laws, in addition to established organizational standards;
  • Recommended and assisted in developing solutions to help departments achieve their goals;
  • Facilitated recruitment and selection processes, developing and facilitating onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillsets;
  • As project manager, took lead role in integration and implementation of HR Information Systems;
  • Wrote and revised Human Resources policies; Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes;
  • Prepared management reports, analyzed data and assisted in developing recommendations on human resources issues, practices, and policies;
  • Fostered positive work environment through comprehensive employee relations program; Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions, monitored and handled employee claims involving performance-based and harassment incidents;
  • Instructed senior leaders on appropriate employee corrective steps
  • Risk management; Trained staff and management in risk management policies and monitored compliance to mitigate company liability

Human Resources Specialist

DHL Express, Inc
  • Supported workforce of 5,000+ employees, managers and directors through recruitment, on-boarding, and staff development, and risk management.
  • Provided Human Resources generalist services
  • Developed, implemented and facilitated new employee orientation and general staff development programs;
  • Took lead role in integration and implementation of HR Time Management Systems;
  • Prepared management reports, analyzed data and assisted in developing recommendations on risk management issues, practices, and policies
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
  • Managed payroll processing and benefits to compensate employees for service rendered

Education

Bachelor of Arts - Applied Anthropology

Northern Kentucky University—Salmon P. Chase College of LawNorthern Kentucky University
Highland Heights, KY
05.1998

Master of Arts - Social Work

Northern Kentucky University
Highland Heights, KY
05.1998

Skills

  • Skills & Expertise
  • Policies and Procedures
  • Cultural Diversity
  • Conflict Resolution
  • EEO/AA Compliance & Investigations
  • Organizational Effectiveness
  • Risk Management
  • Staff Development
  • HRIS
  • Employee Relations
  • Performance Management
  • Data Analysis

Volunteer Experience

  • Board of Directors at Prisoners of Hope Ministries
  • Audio Technician at various churches
  • Vocalist, various churches and bands
  • Community Education

Affiliations

  • Professional in Human Resources (PHR)
  • HR Certification Institute - HRCI January 2014 (expired)
  • Society for Human Resource Management Certified Professional (SHRM-CP)
  • Society for Human Resource Management January 2015 (expired)

Additional Information

  • Licenses and Certifications , Registered Arizona Notary Public

Timeline

Caregiver

Arizona Cares
08.2021 - Current

Caregiver

Imagine Support Services
01.2018 - 01.2021

Insurance Producer, Financial Advisor

Primerica Financial Services
12.2015 - 12.2022

Human Resources Manager

Touchstone Health Services
01.2007 - 01.2019

Human Resources Specialist

DHL Express, Inc

Bachelor of Arts - Applied Anthropology

Northern Kentucky University—Salmon P. Chase College of LawNorthern Kentucky University

Master of Arts - Social Work

Northern Kentucky University
Michele Carper-Ruby