Michele Cayo
Stamford,CT
Summary
Dedicated caregiver with a proven track record of enhancing patient well-being at Kalmia Private Homecare through exceptional patient care and vital sign monitoring. Skilled in infection control and offering emotional support, I excel in multitasking and communication, significantly improving client satisfaction. My approach combines active listening and personalized care plans, achieving notable achievements in patient health outcomes.
Overview
9
9
years of professional experience
Work History
Vetraran Home Health Care Assistant
Kalmia Private Homecare
06.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and ease of living.
- Provided emotional support to clients, enhancing their overall well-being.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Improved client satisfaction by maintaining a clean and safe living environment.
- Prepared meals according to dietary needs, promoting better health outcomes.
- Enhanced quality of life with personalized care plans tailored to individual needs.
- Assisted with mobility and transportation to foster independence.
- Coordinated with healthcare providers to ensure continuity of care.
- Adapted caregiving approaches based on individual patient preferences, respecting unique cultural backgrounds or beliefs.
- Improved patient comfort by providing compassionate and attentive care.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Coordinated with other caregivers to provide seamless assistance transitions between shifts or visits.
- Monitored vital signs and reported any abnormal findings to the supervising nurse promptly.
- Implemented fall prevention strategies within the home environment, minimizing potential injury risks for patients.
- Transported patients to appointments and errands, ensuring punctuality and safety during travel.
- Assisted with wound care as needed, following strict infection control protocols to expedite healing processes.
- Established trusting relationships with patients through active listening and empathetic communication techniques.
Law Firm Receptionist
Andre Cayo
04.2017 - Current
- Managed front desk operations to ensure smooth workflow and communication.
- Greeted visitors and directed them to appropriate personnel, enhancing visitor experience.
- Improved appointment scheduling by implementing effective time management strategies.
- Handled incoming calls to provide information and route to correct department.
- Enhanced office operations by coordinating and scheduling meetings.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
Private Home Health Caregivers
Visiting Angles Elderly Care
10.2023 - 11.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Transported clients for medical and personal outings.
- work in hospice care at stamford hospital, rehab center the villa in stamford, worked at atria senior living in darien through the agency hired privately.
Private Caregiver
Home Instead Care
03.2023 - 10.2023
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
In Home Caregiver
Acticare Health Inc
02.2023 - 09.2023
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Shift Manager
Cvs
06.2018 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Homewatch Caregivers
Home Watch Caregivers of Fairfield
04.2016 - 10.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Baby Sitter
Private Care
04.2016 - 01.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Transported children to and from school, medical appointments, and extra-curricular activities.
Education
Certified NHA Certification - Phlebotomy
Norwalk Community College
Norwalk, CT12-2016
Medical Customer Service - Medical Customer Service
Norwalk Community College
Norwalk, CT12-2016
High School Diploma -
Norwalk High School
Norwalk, CT06-2005
Skills
- Patient care
- Vital sign checks
- Infection control
- Elderly care
- Patient rights
- Record keeping
- ADL support
- Case management
- Multitasking
- Excellent communication
- Health monitoring
- Client safety and first aid
Languages
English
Native or Bilingual
Timeline
Private Home Health Caregivers
Visiting Angles Elderly Care
10.2023 - 11.2024
Private Caregiver
Home Instead Care
03.2023 - 10.2023
In Home Caregiver
Acticare Health Inc
02.2023 - 09.2023
Vetraran Home Health Care Assistant
Kalmia Private Homecare
06.2022 - Current
Shift Manager
Cvs
06.2018 - 08.2022
Law Firm Receptionist
Andre Cayo
04.2017 - Current
Homewatch Caregivers
Home Watch Caregivers of Fairfield
04.2016 - 10.2020
Baby Sitter
Private Care
04.2016 - 01.2017
Certified NHA Certification - Phlebotomy
Norwalk Community College
Medical Customer Service - Medical Customer Service
Norwalk Community College
High School Diploma -
Norwalk High School
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