Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michele Chindemi

Toms River,NJ

Summary

Dedicated Medical Assistant with a proven track record at Neurabilities Healthcare, skilled in patient-focused care and electronic health records management. Enhanced patient satisfaction through compassionate support and efficient scheduling. Proficient in vital sign monitoring and committed to maintaining confidentiality, ensuring a safe and welcoming environment for all patients. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication. Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

19
19
years of professional experience

Work History

Medical Assistant

Neurabilities Healthcare
07.2023 - Current
  • Administered patient care tasks, including vital signs monitoring and medical history documentation.
  • Assisted healthcare providers in examinations and procedures, ensuring patient comfort and safety.
  • Coordinated patient scheduling and follow-up appointments to enhance office efficiency.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.
  • Led initiatives to optimize workflow efficiency, resulting in improved patient satisfaction scores.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Ophthalmic Medical Technician

Mid Atlantic Retina
06.2006 - 03.2020
  • Assisted in performing diagnostic tests, including visual acuity and tonometry.
  • Maintained and sanitized ophthalmic equipment to ensure patient safety.
  • Supported patient intake processes by gathering medical histories and preparing examination rooms.
  • Educated patients on pre- and post-operative care instructions for eye procedures.
  • Documented patient information accurately in electronic health records (EHR) systems.
  • Collaborated with ophthalmologists to facilitate efficient workflow during examinations.
  • Monitored inventory levels of medical supplies and reported shortages promptly.
  • Adapted quickly to new technologies and protocols within fast-paced clinical environment.
  • Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
  • Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
  • Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
  • Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
  • Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
  • Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
  • Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
  • Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
  • Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
  • Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and cross contamination.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Assisted healthcare providers with patient examinations and procedures.
  • Recorded patient vital signs and documented medical histories accurately.
  • Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
  • Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.

Education

Some College

Academy of Saint Aloyisious
Jersey City, NJ

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Compassionate
  • CPR
  • Medical procedures
  • Maintaining confidentiality
  • Compassionate caregiver

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Successfully transitioned facility to use of AMD, Adobe, Word
  • Resolved product issue through consumer testing.

Timeline

Medical Assistant

Neurabilities Healthcare
07.2023 - Current

Ophthalmic Medical Technician

Mid Atlantic Retina
06.2006 - 03.2020

Some College

Academy of Saint Aloyisious

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Michele Chindemi