Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Quote
Timeline
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Michele Church

Michele Church

Tracy,CA

Summary

Top-performing Sales Professional with a customer-centric approach to selling new homes and proven record of consistently exceeding sales goals. Recognized ability to inspire, pivot, re-adjust sales processes as needed to meet deadlines. Passion for turning prospective buyers into satisfied homeowners. Ask for the sale!

Overview

5
5
years of professional experience
1
1
Certification

Work History

New Home Sales Counselor

KBHOME
Fairfield, United States
08.2023 - 07.2024
  • Provided tours of model homes to potential buyers and answered questions regarding features, finishes, amenities, and available lots.
  • Prepared paperwork such as purchase agreements, change orders, closing forms.
  • Maintained accurate records of all sales transactions using CRM software systems.
  • Assisted customers throughout the entire home buying process from initial inquiry through closing day.
  • Coordinated with vendors such as banks, title companies, appraisers., when necessary.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Assisted customers in negotiating options and upgrades for their new homes.
  • Developed relationships with real estate agents to increase referrals of new home buyers.
  • Conducted follow-up calls to ensure customer satisfaction after purchase of a new home.
  • Resolved any customer complaints or concerns promptly and professionally.
  • Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.

New Home Sales Counselor

DR HORTON-AMERICAS BUILDER
San Ramon, United States
02.2022 - 08.2023
  • Delivered exceptional sales results by closing deals of community of the year properties with highest recorded profit margins in Bay Area Division.
  • Provided tours of model homes to prospective buyers and answered questions about features, pricing, availability, financing options, and other related topics.
  • Prepared sales contracts for new home purchases and negotiated closing terms with buyers.
  • Developed relationships with real estate agents to increase referrals of new home buyers.
  • Maintained updated knowledge of current market trends in order to better inform customers when making decisions on purchasing a new home.
  • Created marketing materials such as brochures and flyers highlighting the benefits of buying a new home from our company.
  • Analyzed competitor activity within the local market in order to identify opportunities for increasing market share.
  • Performed administrative tasks such as data entry into the company database system for tracking sales performance metrics.
  • Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.

New Home Sales Associate

RICHMOND AMERICAN HOMES
Suisun City, United States
03.2019 - 01.2022
  • Demonstrated expertise in community information comprising floor plans, home-sites, prices, specification level and upgrades
  • Compiled sales and competitor pricing data to produce requested management reports.
  • Achieved and surpassed community sales objectives
  • Managed a backlog of around 45 buyers until escrow closed.
  • Diligently upheld the perfect look of model homes and sales center every day.
  • Assisted customers by explaining various financing choices, including referral to in-house lender.
  • Prepared paperwork such as purchase agreements, change orders, closing forms.
  • Maintained accurate records of all sales transactions using CRM software systems.
  • Assisted customers throughout the entire home buying process from initial inquiry through closing day.
  • Assisted customers in negotiating options and upgrades for their new homes.

Education

Business Certificate -

SAN JOAQUIN DELTA COLLEGE
01.2010

Skills

  • Lending guidelines and loan limits
  • Strong selling and influencing skills
  • Ability to think creatively
  • Articulate and Persuasive
  • Negotiation Management
  • Service Oriented
  • Sales Strategies
  • Estimate payment scenarios
  • Realtor/Board of Realtor Presentations
  • Backup Lender relationships
  • Prospecting

Certification

California DRE, Real Estate Salesperson License #01481545

Accomplishments

  • DR HORTON Cascade @ Stanford Crossing voted Bay Area Division community of the year 2022
  • BIA - Building Industry Awards 2023 Recognized for High Sales Volume at Cascade in 2022
  • RICHMOND AMERICAN HOMES | Number 1 in Homes Sold | Number 1 in Highest Gross Revenue for 2020
  • RICHMOND AMERICAN HOMES | Number 1 in Homes Sold | Number 1 in Highest Gross Revenue 2021

References

References available upon request.

Quote

How we sell matters, our process matters, but more importantly how you make people feel matters! Always ask for the sale!

Timeline

New Home Sales Counselor

KBHOME
08.2023 - 07.2024

New Home Sales Counselor

DR HORTON-AMERICAS BUILDER
02.2022 - 08.2023

New Home Sales Associate

RICHMOND AMERICAN HOMES
03.2019 - 01.2022

Business Certificate -

SAN JOAQUIN DELTA COLLEGE

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