Michele Condon
Monongahela,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Barber/Manager
Vinnies Barbershop
Castle Shannon, Pa, PA
05.2012 - Current
- Managed cash register transactions accurately and efficiently.
- Promoted special offers and discounts to attract new customers.
- Managed cash register transactions accurately.
- Communicated effectively with customers to create a pleasant experience.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Performed various cuts, trims and shaves using clippers, scissors and razors.
- Adhered to state regulations regarding licensing requirements.
- Greeted customers, provided consultation services and identified customer needs.
- Established a professional relationship with clients by providing quality haircuts and styling services.
- Resolved customers concerns with knowledgeable and professional approach.
- Operated cash registers to receive payments from patrons.
- Maintained loyal and consistent clientele and gained new clients through social media promotion.
- Established loyal clientele through relationship-building and excellent customer service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Stylist/Manager of Operations
Sport Clips
Washington, Pennsylvania
04.2009 - 12.2012
- Monitored daily operations of the store, ensuring compliance with all safety regulations and procedures.
- Maintained inventory levels by ordering supplies, restocking shelves, and tracking stock levels.
- Created weekly schedules for the staff, assigning tasks and managing workloads accordingly.
Education
Cosmetology License - Cosmetology Education
Pittsburgh Beauty Academy
Charleroi, PA08-1996
High School Diploma -
Bethel Park High School
Bethel Park, PA06-1989
Skills
- Business Management
- Outstanding customer service
- Opening and closing procedures
- Quick Learner
- Professional manner
- Customer service excellence
- Interpersonal abilities
Timeline
Barber/Manager
Vinnies Barbershop
05.2012 - Current
Stylist/Manager of Operations
Sport Clips
04.2009 - 12.2012
Cosmetology License - Cosmetology Education
Pittsburgh Beauty Academy
High School Diploma -
Bethel Park High School