Michele Conley
Westerville,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registration Coordinator position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Student Data Assistant
Columbus City Schools
Columbus, OH
10.2022 - Current
- Maintained strict adherence to data privacy guidelines, safeguarding sensitive information from unauthorized access
- Improved overall workflow efficiency through the implementation of standardized data entry procedures
Enrollment Specialist
Columbus City Schools
Columbus, Ohio
12.2017 - 10.2022
- Coordinated with IT staff to address technical issues related to databases or software applications used in managing data assets effectively
- Spearheaded initiatives aimed at reducing manual input errors while simultaneously improving overall quality standards concerning entered information
- Reduced turnaround time for report generation by automating key aspects of data compilation and analysis
- Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process
- Collaborated with cross-functional teams to develop targeted marketing campaigns for prospective students
- Evaluated competitors' products and services to gain competitive advantage
- Communicated effectively via telephone, email, and in person with prospective customers
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations
- Developed and implemented promotional strategies to increase customer base
- Collected premiums on or before effective date of coverage
- Analyzed risk factors to recommend appropriate coverage levels
- Met with customers to provide information about available products and policies
Secretary
Columbus City Schools
Columbus, Ohio
03.2007 - 12.2017
- Organized and detail-oriented with a strong work ethic
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Self-motivated, with a strong sense of personal responsibility
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Offered technical support and troubleshot issues to enhance office productivity
- Managed filing system, entered data and completed other clerical tasks
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects
- Entered data into system and updated customer contacts with information to keep records current
- Maintained daily report documents, memos and invoices
- Volunteered to help with special projects of varying degrees of complexity
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Provided clerical support to company employees by copying, faxing, and filing documents
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts
- Assisted coworkers and staff members with special tasks on daily basis
- Answered multi-line phone system and enthusiastically greeted callers
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
- Passionate about learning and committed to continual improvement
Unit Clerical Associate
OSU James Cancer Center
Columbus, OH
09.2009 - 03.2012
- Paid attention to detail while completing assignments
- Gained strong leadership skills by managing projects from start to finish
- Excellent communication skills, both verbal and written
- Developed and maintained courteous and effective working relationships
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Developed strong communication and organizational skills through working on group projects
- Self-motivated, with a strong sense of personal responsibility
- Strengthened communication skills through regular interactions with others
- Demonstrated strong organizational and time management skills while managing multiple projects
- Edited documents to keep company materials free of grammar errors
- Expedited order fulfillment processes by tracking shipments from vendors and updating purchase order statuses accordingly
- Streamlined office processes by implementing efficient filing systems and document management
- Maintained and updated office records, both digital and physical
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Delivered clerical support by handling range of routine and special requirements
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Assisted with onboarding of new employees
- Completed clerical tasks such as filing, copying, and distributing mail
- Improved internal communication by acting as liaison between various departments during project collaborations
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Worked well in a team setting, providing support and guidance
- Excellent communication skills, both verbal and written
- Provided professional services and support in a dynamic work environment
- Proven ability to learn quickly and adapt to new situations
- Paid attention to detail while completing assignments
- Organized and detail-oriented with a strong work ethic
- Self-motivated, with a strong sense of personal responsibility
- Developed strong communication and organizational skills through working on group projects
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency
- Edited and proofread documents for accuracy and completeness
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies
Education
Medical Assistant
Ohio School of Phlebotomy
Columbus, OH05-2024
Medical Transcription, ICD Coding -
Linden McKinley High School
05.1987
High School Diploma -
Skills
- Reception duties
- Office Administration
- Medical Records Management
- Appointment Scheduling
- Record preparation
- Data Recording
- Clerical Support
- Document Review
- Filing and data archiving
- Customer Relationship
- Management (CRM)
- Patient Charting
- Problem-Solving
- Data Entry
- Creative Thinking
- Multi-line phone proficiency
- Dedicated Team Player
- Flexible and Adaptable
- Information Processing
- 55 wpm Typing Speed
- Record Sorting and Filing
- Scheduling appointments
- Mail handling
- Medical Terminology
- Scheduling
- Administrative Support
- Faxing Documents
- Positive Attitude
- Data reporting
- Time Management
- Active Listening
- Interpersonal Skills
- Attention to Detail
- Self Motivation
- Excellent Communication
- Multitasking
- Reliability
- Organizational Skills
- Task Prioritization
- Professionalism
- Time management abilities
- Problem-solving aptitude
Certification
- Scheduling Meetings Technology Education College 288 South Hamilton Rd. Columbus, OH 43213-2087 10/1988
- Ohio School of Phlebotomy Medical Assistant
Timeline
Student Data Assistant
Columbus City Schools
10.2022 - Current
Enrollment Specialist
Columbus City Schools
12.2017 - 10.2022
Unit Clerical Associate
OSU James Cancer Center
09.2009 - 03.2012
Secretary
Columbus City Schools
03.2007 - 12.2017
Medical Assistant
Ohio School of Phlebotomy
Medical Transcription, ICD Coding -
Linden McKinley High School