Michele Cornelius

• Conducted routine laboratory tests to ensure product safety and quality.
• Analyzed samples using advanced analytical instruments and techniques.
• Maintained accurate records of test results for regulatory compliance.
• Collaborated with cross-functional teams to troubleshoot laboratory issues.

Invoice and billing: Create and send accurate invoices and statements to customers.

Payment processing: accurately apply incoming payments from various sources (checks, credit cards) to correct invoices.

Account Reconciliation: Perform monthly reconciliations to ensure financial records are balanced and accurate.

Collections: Monitor outstanding balances, follow up on overdue accounts, and manage the collections processes.

Data Management: maintain accurate customer files and use tools for data entry and spreadsheet management.

• Led daily store operations, ensuring efficient workflow and optimal customer service.
• Trained and mentored staff to enhance performance and operational efficiency.
• Managed scheduling and payroll processes, optimizing labor costs while meeting staffing needs.
• Fostered strong relationships with vendors to ensure timely product availability and quality service.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.