Seasoned audit and risk management professional with a proven track record at Standard Chartered Bank, adept in developing comprehensive compliance programs and leading high-impact reviews. Excels in analytical problem-solving and effective team leadership, ensuring meticulous attention to detail and robust evaluative skills. Achieved significant improvements in assurance methodologies, embodying a disciplined approach to achieving targets under pressure.
Overview
17
17
years of professional experience
Work History
Principal - Second Line Assurance
Standard Chartered Bank
Sandton, South Africa
04.2018 - 05.2024
Executed reviews focused on Conduct, Financial Crime, and Compliance across various regions, particularly Africa and the Middle East
Developed the Annual Plan and contributed to the Methodology
Provided strategic support to address identified issues, ensuring formal evaluations aligned with established methodology
Enhanced knowledge of Standard Chartered Bank operations through engagement in review processes
Disseminated relevant regulatory updates to the Assurance team
Supported the Head of Assurance, demonstrating proficiency to stakeholders during execution
Collaborated with the Governance and Oversight Team to facilitate risk-based assurance reviews
Completed and maintained high-quality work papers for assigned reviews
Monitored issue progress, implementing swift remedial actions as needed, and supported control improvements per Operational Risk Framework guidelines
Established partnerships with auditors, regulators, and industry peers while driving continuous improvement initiatives
Led team skills management, ensured timely transitions for team members, and fostered a collaborative culture aligned with the Group Code of Conduct
Provided risk management recommendations based on findings and upheld required practices in all Assurance operations
Conducted reviews, implemented corrective actions, and reported significant risks to governance forums
Ensured adherence to regulatory and business standards in all operations
Associate Principal - CFCC Africa and Middle East
Standard Chartered Bank
Sandton, South Africa
09.2016 - 03.2018
Conduct quality assurance checks to ensure standardisation and consistency across all Functions, including Compliance Reviews, Operational Risk Framework (ORF) control checks, and annual Risk Assessments
Support the rollout of the ORF alongside the Risk Control team, emphasizing the role of Compliance in the Risk Management Framework
Develop and maintain obligations registers for regulations with Compliance as the Risk Owner, ensuring consistency across the region
Propose enhancements and simplifications to controls
Provide resources to support segments and products in upgrading business controls
Assist the Compliance Review team in monitoring and resolving country Issues Tracker items
Oversee the effectiveness of monitoring obligations related to Group Policies and Procedures owned by Group Compliance
Report and track audit findings from Africa and the Middle East, facilitating trend identification and communication to mitigate future issues
Support country teams in audit preparation and ensure core documents are maintained and accessible for audits or regulatory reviews
Deliver leadership and ongoing training to the Regional Compliance network on quality assurance practices and trend analysis
Foster an effective internal compliance culture by promoting the benefits of ethical business conduct and compliance
Implement alternative monitoring tools and methods, such as 'dipsticks,' to enhance oversight and engagement
Oversee operational risk management across six countries: South Africa, Mauritius, Zambia, Zimbabwe, Botswana, and Angola
Ensure integrity in operational risk decisions and proper assessment of risks, aligned with Group standards and Risk Appetite
Embed and communicate operational risk policies and the Risk Management Framework regionally
Control risks related to Risk Control Areas, Safety & Security, and Asset Damage, ensuring compliance with requirements
Fulfill the role of Risk Control Owner, maintaining effective control environments and managing residual risks
Communicate essential policy and regulatory requirements to relevant parties timely
Identify training gaps and coordinate operational risk and compliance training for staff
Support the effective functioning of the Risk Assurance Framework (RMAF) and the Board Operational Risk Committees (BORCs)
Advise the Cluster Head on operational risk issues, ensuring governance oversight
Manage internal audit findings and develop a Peer Review program aligned with Group Standards
Act as Africa Champion for the Operational Risk Framework rollout and present at relevant conferences
Participate as a Guest Auditor in legal and compliance audits, and conduct Master Classes on Risk and Conduct
Quality Assurance, Group Internal Audit
FirstRand Bank Limited
Sandton, South Africa
04.2014 - 10.2014
Conduct quality assurance reviews for FNB, RMB, Wesbank, and FirstRand Corporate Centre
Ensure compliance with internal audit standards and refine audit methodologies
Draft, implement, and evaluate quality assurance policies
Prepare reports and identify staff training needs
Coordinate external audits and develop quality data sampling procedures
Promote the combined assurance approach and execute the Quality Assurance Program
Identify internal audit trends and enhance training programs
Improve Audit Committee reporting and manage special projects
Implement best practices and optimize technology for efficiency
Operational Risk Audit Specialist
Nedbank
Sandton, South Africa
10.2013 - 03.2014
Prepare Audit Planning Memorandums for business partners prior to audits
Oversee the planning phase and manage audit file documentation
Conduct comprehensive audits to ensure compliance with policies, procedures, and industry best practices
Identify, analyze, and document audit issues, processes, and evidence
Ensure audits are conducted efficiently and in line with Global Internal Audit Methodology
Communicate audit results through written reports and discussions at close-out meetings
Collaborate with all levels of management, fostering partnerships with key stakeholders
Lead audit teams, providing guidance and support to fellow auditors
Experience with AMA, Basel II and III, ICAAP, and audits related to AML, Banks Act, FAIS, FICA, NCA, CPA, TCF, and POPI
Senior Business Auditor
Insurance, Mutual & Federal
Johannesburg, South Africa
11.2012 - 09.2013
Conduct audits in Claims, Underwriting/Sales, Policy Administration, Compliance, Premium Collection, and Finance
Prepare Audit Planning Memorandums for business partners prior to audits
Collaborate with management on audit planning phases
Execute comprehensive audits to ensure compliance with policies, procedures, and industry best practices
Identify issues, analyze evidence, and document processes during audits
Ensure audits are conducted efficiently and with due professional care, adhering to the Global Internal Audit Methodology
Communicate audit results through reports and discussions at close-out meetings
Build and maintain strong partnerships with stakeholders and management throughout the audit process
Business Auditor (Short term and Life)
Hollard Insurance
Johannesburg, South Africa
03.2011 - 10.2012
Conduct audits in Claims, Underwriting/Sales, Policy Administration, Compliance, Premium Collection, and Finance
Prepare Audit Planning Memorandums and assist in audit planning
Ensure compliance with policies and best practices during comprehensive audits
Identify issues, analyze evidence, and document processes
Communicate audit findings through reports and discussions
Collaborate with management to build effective partnerships
Supervise and mentor internal auditors, delegating tasks and monitoring progress
Senior Consultant
Audit PriceWaterhouseCoopers, Bank of
Johannesburg, South Africa
02.2009 - 02.2011
Conducted financial and operational audits across various sectors, including banking, mining, insurance, manufacturing, food and drink, as well as public and private sectors
Led opening and closing meetings with management, ensuring clear communication throughout the audit process
Documented systems, identified key risks and controls, and performed detailed audit fieldwork, reporting significant findings
Facilitated clearance meetings with management to discuss audit findings and draft comprehensive reports
Assisted in forensic audits upon request, collaborating with teams for thorough investigations
Provided coaching and guidance to junior team members, fostering skill development and teamwork
Successfully managed pressure to meet audit deadlines within budget constraints
Worked with notable clients such as Land Bank, Land Bank Insurance, South African Reserve Bank, CAI Business Consultants, Central Bank of Swaziland, Road Traffic Management Corporation, Lonmin PLC, Premier Foods, and various governmental departments, including the Independent Electoral Commission
Accounting Lecturer & Tutor
University of Pretoria
Pretoria, South Africa
02.2007 - 12.2008
Assisted students with queries
Supported lecturers with preparation and administration
Mutual & Federal Insurance 'Top Student' award - BEE Department internal audit project (90% Overall Achieved Result)
Member of the Golden Key International Honour Society - Recognition for academic excellence amongst the top 15% of undergraduate and postgraduate university students
Languages
English (1st Language)
Portuguese (1st Language)
Afrikaans (Conversational)
French (Conversational)
References
Cheryl Tonello, Head of Audit - South Africa, Standard Chartered Bank, 082 900 1449
Calvin Christopher, Head, Compliance, Financial Crime and Compliance, South & Southern Africa, Standard Chartered Bank, 078 803 4479
Susan Gaisie, Head of Property, Kenya & East Africa, Standard Chartered Bank, +254 203291393
Associationsandmemberships
Institute of Internal Auditors (IIA) - CIA and CCSA
Member of The Institute of Risk Management South Africa (IRMSA)
Personal Information
ID Number: 840314 0118 082
Passport Number: European Union Passport (Portuguese)
Senior Relationship Officer at Ztech Manpower Services-Standard Chartered Bank and Noor BankSenior Relationship Officer at Ztech Manpower Services-Standard Chartered Bank and Noor Bank