Michele D'Ambrosio

• Self-motivated, with a strong sense of personal responsibility.
• Followed investor laws and regulations, while providing excellent service to clients.

• Homeschooled through covid; Assisted children in their academic growth.
• Volunteered - working with children
• Managed finances effectively with budgeting and expense tracking to achieve financial goals, for both family and small boutique business.

I worked at Merrill Corporation and Whole Women’s Health from 2012-2013, simultaneously. Each career, although different in nature provided me with essential skills to combine my work background and my education, adding value to each organization.

• Billing, collections, refunds, write offs and resolving client discrepancies and short payments on 400-500 California accounts, in my queue of debts totaling on average 9 Million dollars
• Effectively meeting and exceeding collection goals weekly/monthly
• Various administrative tasks to support daily functions of the organization: report generation,clerical tasks and training.

• Provided advocacy and counseling support to women and minors who had unplanned pregnancies.
• Provided education to prevent unwanted pregnancies and resources to prevent.
• Funding, billing and collection advocacy
• Various administrative tasks to support daily functions of the organization: report generation,clerical tasks and training.

• Improved victims' sense of security by establishing and maintaining confidential communication channels, even to include attending court hearings.
• Liaison between Minneapolis Police Department and Crime Victims.
• Managed grant applications by identifying funding opportunities, preparing proposals, tracking deadlines, and reporting on program success.
• Reduced feelings of isolation among victims by creating and moderating support groups.
• Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.