Dynamic Senior Administrative Assistant with a proven track record at J. J. Keller & Associates, Inc., excelling in Microsoft Office and fostering exceptional team collaboration. Spearheaded project coordination and enhanced executive support, significantly boosting productivity and client satisfaction. Renowned for confidentiality and expert time management, adept at driving efficiency and achieving critical objectives.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Senior Administrative Assistant
J. J. Keller & Associates, Inc.
Neenah , WI
12.2003 - Current
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
Managed sensitive information with utmost discretion to maintain confidentiality at all times.
Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
Arranged business travel details for company employees per supervisor requirements.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
Managed electronic records database and handled all file requests.
Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Coordinated trainings for new team members, overseeing onboarding details.
Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.
Boosted client satisfaction by providing exceptional customer service through timely responses to inquiries and resolving issues efficiently.
Categorized and processed sensitive documents with information of deeply personal nature.
Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities.
Streamlined office operations by implementing efficient administrative processes and procedures.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assisted coworkers and staff members with special tasks on daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Performed research to collect and record industry data.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.